Hello all,
I'm sorry to make my first post on this forum a bitch-fest, but here goes:
- My car has arrived with silver wheels (as ordered on January 17th), delivery scheduled for tomorrow.
-A delivery guy calls, says there's a delay. Waiting to swap out the silvers for Tempests
- WHAT??
I get a call this morning, and the guy says there's a delay while we wait for a shipment of Tempest wheels. But I ordered 19" silvers, I say. Yes, he says, but we've received a directive to install Tempest's. Wait, I say, a little confused, which wheels are on the car now? He says, could you hold for a moment while I check? A minute later, he comes back on and says, your car has the silver wheels on it now, but we need to swap them out for Tempests. They're scheduled to arrive March 7th.
I do NOT want the Tempest wheels but I'm making an effort to stay cool. The guy is really nice and I ask if he sees the absurdity in this. In a roundabout way he agrees and thanks me for my understanding. Well, no, I don't understand.
Has anyone experienced this? Since I have zero experience in dealing with Tesla, any suggestions on the best way to proceed? Thanks in advance!
I'm sorry to make my first post on this forum a bitch-fest, but here goes:
- My car has arrived with silver wheels (as ordered on January 17th), delivery scheduled for tomorrow.
-A delivery guy calls, says there's a delay. Waiting to swap out the silvers for Tempests
- WHAT??
I get a call this morning, and the guy says there's a delay while we wait for a shipment of Tempest wheels. But I ordered 19" silvers, I say. Yes, he says, but we've received a directive to install Tempest's. Wait, I say, a little confused, which wheels are on the car now? He says, could you hold for a moment while I check? A minute later, he comes back on and says, your car has the silver wheels on it now, but we need to swap them out for Tempests. They're scheduled to arrive March 7th.
I do NOT want the Tempest wheels but I'm making an effort to stay cool. The guy is really nice and I ask if he sees the absurdity in this. In a roundabout way he agrees and thanks me for my understanding. Well, no, I don't understand.
Has anyone experienced this? Since I have zero experience in dealing with Tesla, any suggestions on the best way to proceed? Thanks in advance!