So, you read a few of the "bad delivery" stories related to quality control and think to yourself, eh far and few between . . . . won't happen to me!
Well, I was supposed to take delivery at 4pm today. I got a call from the service center about 45 min before I left telling me that the car won't be ready. When I specifically asked why, the response was, "It's hard to explain, but your car is silver". I obviously asked for a little more info. He hesitated, then states, "one of the rear quarter panels is a different shade of silver and they can't let me take the car in that condition".
First, I appreciate that they caught this, rather then me taking notice and having to complain. I also appreciate that they let me know before I left my house. However, I am confused as to how this could happen? The body of the car is painted at the same time?!?!?! How does one section get painted wrong? Also, there is only one (light) silver, so how did a different shade get in the mix? Sounds fishy to me. Maybe a conspiracy?
Like my parents used to say to me constantly . . . . "I'm not mad, just disappointed". Well, no. I am mad too. Oh, and sad. Soooooooooo, the wait continues. Thanks for letting me vent.
-MG
Well, I was supposed to take delivery at 4pm today. I got a call from the service center about 45 min before I left telling me that the car won't be ready. When I specifically asked why, the response was, "It's hard to explain, but your car is silver". I obviously asked for a little more info. He hesitated, then states, "one of the rear quarter panels is a different shade of silver and they can't let me take the car in that condition".
First, I appreciate that they caught this, rather then me taking notice and having to complain. I also appreciate that they let me know before I left my house. However, I am confused as to how this could happen? The body of the car is painted at the same time?!?!?! How does one section get painted wrong? Also, there is only one (light) silver, so how did a different shade get in the mix? Sounds fishy to me. Maybe a conspiracy?
Like my parents used to say to me constantly . . . . "I'm not mad, just disappointed". Well, no. I am mad too. Oh, and sad. Soooooooooo, the wait continues. Thanks for letting me vent.
-MG