So my Model X was involved in an unfortunate accident recently: And I took it to one of the three local shops that are certified by Tesla. There were a number of issues with this shop, but one that concerned me was that they allowed the car to just drain to zero percent. They would charge it when they needed to move it inside or outside, but only like 3 miles of charge. They were about to order parts, and it was going to be a month or two before they touched it again, and I wasn't too keen on it sitting at 0% this whole time so I called Tesla. The person I had on the phone said that there was no problem whatsoever with sitting at 0%, but depending on how long it sits it might take many many hours to go from 0% to get the first few % of charge back on the car. They said it won't hurt the car to do this at all, it would just be an inconvenience and since that would be for the shop to worry about It was no big deal at all. I ended up moving the car to another shop in any case. The previous one left the car outside, and not sealed well so there was tree crap all inside the nice white interior which was not so thrilling to me, especially with monsoons incoming. The new shop keeps all their cars inside, so that's nice, and there were other concerns as well. Anyways, so what's the story on the battery discharged to zero percent? I don't trust the story of the guy at the old shop, but I would generally trust Tesla since I called them and the guy on the phone was quite confident that there would be no issues whatsoever. Is discharging the battery to 0% simply an inconvenience, or is it actually harmful?