So I arrive at my delivery appointment today to receive my highly anticipated Model X. I am given the customary walk thru and orientation. I sign the contract and initial all the corresponding paperwork. I hand over my certified cashier's check and insurance card.
Then I am taken inside the car to be tutored on the remaining interface features. Once nearly done a second "delivery specialist" appears then promptly informs me that they can't release my car because of a "3rd row seat latch recall". Naturally, I was puzzled by this revelation being that this appointment was actually a reschedule from a week prior. I politely ask the specialist, "is this recall on all the X's?" She said, "No." Then I asked how she knew this was an issue on my model X? The "specialist" explained that it appeared on a checklist that she had that went unnoticed before. So has this happened to anyone else? Is there truly a model X 3rd row seat latch recall? Or did a certain specialist assume that because of my appearance (still had on trucking work clothes), and skin color that I wasn't trustworthy enough to release the car to?
Then I am taken inside the car to be tutored on the remaining interface features. Once nearly done a second "delivery specialist" appears then promptly informs me that they can't release my car because of a "3rd row seat latch recall". Naturally, I was puzzled by this revelation being that this appointment was actually a reschedule from a week prior. I politely ask the specialist, "is this recall on all the X's?" She said, "No." Then I asked how she knew this was an issue on my model X? The "specialist" explained that it appeared on a checklist that she had that went unnoticed before. So has this happened to anyone else? Is there truly a model X 3rd row seat latch recall? Or did a certain specialist assume that because of my appearance (still had on trucking work clothes), and skin color that I wasn't trustworthy enough to release the car to?