Downgrade SR+ and get $2000 back?

[snoopydeal]

Anyone successfully downgraded? I also want to downgrade. I don't need heated seats.

 

[EVTomorrow]

Someone said for SR, 10% of the cells will be locked, instead of 10% of the capacity. Just want to confirm this. Any ideas?

 

[MP3Mike]

Someone said for SR, 10% of the cells will be locked, instead of 10% of the capacity. Just want to confirm this. Any ideas?

Not possible. They just remap the charge percentage, so when an SR sets the charge level to 100% it only charges to 90%.

 

[snoopydeal]

I agree it is not doable. If they lock the 10% cells, these cells will die very soon. So users can't upgrade to SR+ anymore.

 

[jparr]

Has anyone had any luck contacting Tesla about doing this downgrade? (or is there another thread) I'm in the same boat, as I took delivery on March 31st of a SR+ and would like to downgrade to SR if possible.

 

[B_Paratrooper]

I called today, then was put on the phone with a local store. They said they had no idea and put me on a list to be contacted once they learn more.

 

[latimerluis]

I've called twice, went straight to the store. I was supposed to get a call back today with info but didn't get one. I guess they're still figuring things out. Oh well ... the waiting game is on.

 

[ElectrekPanda]

I've called twice, went straight to the store. I was supposed to get a call back today with info but didn't get one. I guess they're still figuring things out. Oh well ... the waiting game is on.

Keep this thread updated, please.

 

[EVHappyOwner]

Called on Monday. The sale representative told me that in the week online the Tesla account will be updated for Tesla SR+ owners and will include link to "downgrade". Looks too good to be true

 

[GoDodgers626]

Emailed customer service on Saturday regarding the features removed for downgrading, they replied:

10% range will be software locked in addition to "music streaming, navigation with traffic, and heated seats"

apparently no one actually knows that the SR does NOT have music streaming, navi with traffic ... but he did say that more updates should be coming regarding the process for requesting refunds, so like a previous poster has said we just have to wait until more updated and accurate information becomes available.

 

[GoDodgers626]

Emailed customer service on Saturday regarding the features removed for downgrading, they replied:

10% range will be software locked in addition to "music streaming, navigation with traffic, and heated seats"

apparently no one actually knows that the SR does NOT have music streaming, navi with traffic ... but he did say that more updates should be coming regarding the process for requesting refunds, so like a previous poster has said we just have to wait until more updated and accurate information becomes available.

Meant: SR+ does NOT have music streaming, navi with traffic

 

[willow_hiller]

Meant: SR+ does NOT have music streaming, navi with traffic

Just adding this here. The displays at a La Jolla showroom advertize the SR+ as having music streaming and live traffic visualization Hari Sai on Twitter

Maybe when they add the downgrade button, these features will be added to dissuade SR+ owners from using it.

 

[J-Ho]

It also says 14 speakers and a subwoofer... looks like someone copy and pasted wrong

 

[turtlesz]

This is a dumb move by Tesla. Anyone who is past the return period shouldn't be getting a refund. Slippery slope they keep playing with. Prices drop and anyone who bought a SR+ knew that full and well because it was announced in March after the huge cuts. A LR RWD was $49k just 4 months prior to the March pricing change and had dropped to $43k and autopilot got cheaper too. SR+ buyers should be prepared for drops too, refunds aren't the answer, people should buy when they are ready and not expect handouts after. Tesla is killing their profits themselves and can only blame themselves for these kinds of moves.

 

[M3BlueGeorgia]

Correct, SR wasn't supposed to get LED fog lights and the 0-60 is supposed to be 5.6 seconds vs. 5.3 for the SR+. So I would expect more changes.

Though SR was supposed to have heated front seats, so maybe they are only turning off the rear seats.

The SR was supposed to get unheated textile seats with manual adjustment

 

[CameronB]

I am going to let the dust settle a few days and then give them a call. I am hoping they release a statement or a process with details but that is highly unlikely.

I will gladly take that $2k back in my pocket as I don't need heated seats where I live and the range is negligible for my needs.

Just curious as to why you ordered the SR+ vs the SR in the beginning? The "partial premium" interior?

 

[Knightshade]

The SR was supposed to get unheated textile seats with manual adjustment

Nope.

https://i.redd.it/sqd59ft0a7n21.jpg

Heated front seats on the SR originally.

 

[MP3Mike]

The SR was supposed to get unheated textile seats with manual adjustment

@M3BlueGeorgia Manual block cloth yes, unheated, no. At least according to the feature matrix that Tesla was showing people:

 

[Ptaylor]

I submitted a request via the website (Request Help, I believe) a day or two ago, and I think I emailed Tesla support as well. Anyhow, today I got an email back stating:

Thank you for contacting Tesla! Please allow me to apologize for the delay in our response to this email. I have collected your information for your downgrade request we will reach out to you to go over specifics of the process and detail the refund.

So, I don’t know when, but I at least got a reply. I had previously called and spoke to someone at headquarters also, who told me it will show up online, but I’ve not seen anything about it in my account...

I’m hoping to take the savings and get autopilot...

 

[zhu-]

What's to stop people from downgrading and charging to 100% every day since it's physically 90%? The extra 10% would only be unusable during a road trip.