It depends on when you bought it. The warranty was originally 4 years, but was later reduced to 2 years/25k miles.
Edit: I guess it was an unlimited 4-year warranty prior to July 2, 2020.
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eMMC recall vs. MCU2 Upgrade
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Edit: I guess it was an unlimited 4-year warranty prior to July 2, 2020.
scottf200
Well-Known Member
Thanks for that. I did look on the upgrade page before I asked but could not find it. Infotainment Upgrade
I did see the Tesla parts warranty after some searching. Attached.
Attachments
![W2pm8Wl[1].jpg](/tmc/data/attachments/698/698074-56fd9f784a8b0855f865bfa6b7b9508e.jpg)
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Where did you find that? It is certainly out of date; here is the current version:
Note: It has an effective date of July 2, 2020.
Yes, but later, as @MP3Mike pointed out, Tesla changed that coverage slashing it by half (I almost forgot about this). My MCU was upgraded in June, before the warranty reduction was announced, and I believe I also have saved screenshots from Tesla app of confirmations from 2 or 3 Tesla techs confirming that I have 4 years no mileage warranty on the MCU
scottf200
Well-Known Member
Thanks much! It was in an old post. Pointing me to the doc was very helpful as I could find it in the internet archives (wayback machine). PDF versions here:
Here is the June 1, 2020 archived one image below. Since my invoice is '12-Jun-2020' I should have the 4 years version (i.e before July 2).
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I'm not sure if it was covered under the MCU warranty or my original vehicle warranty that expires in a few months.
As Someone who has the same Model X that I have and has upgraded to MCU2, what is your current firmware version and do you see the button to join the FSD beta program?
A lot changed through 2017, so one upgraded 2017 may not be the same as another. My 2017 came with AP2.5 and MCU1, both have been upgraded. I'm on 21.32.22 and I'm opted in to the beta FSD queue.
Thanks for the reply. Same here, AP2.5 upgraded tp AP3 and MCU1. Just confirmed with another friend with the same upgrades and MCU2 got home on the FSD Beta queue also. Set and appointment with Tesla today to do the MCU2 upgrade.
@D-ATL I am curious how you are able to call Tesla support. The (888) 518-3752 is generic and doesn't go to a person. The service centers require me to file a service ticket. I am very frustrated dealing with the MCU/eMMC crash issues with these partial responses via service center texts. They tell me to wait for software update or buy the infotainment system, not once even mentioning the recall until I brought it up... then refused to do it (talked about wait list of non-drivable cars). If there is a way to get ahold of live support for future issues, I would be ecstatic.
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This is obviously an expensive recall. Maybe Tesla is saving money (or rather profiting) by convincing people to upgrade infotainment. They pushed it pretty hard. I wonder if anyone has complained to NHTSA about the lack of action from Tesla for people want to have the recall service performed.
I have a 2013 Model S and have just received my recall notice asking me to come in for the recall. When I scheduled my service I got a notice about the infotainment upgrade. It appears to me that since I have an older model Model S none of the upgrade features really applies to me and I lose my FM radio. One interesting item is that the upgrade notice says that if I decline to pay for the upgrade there will be no warranty on the recall repair. This seemed odd to me since there is normally some warranty on all work Tesla does on my vehicle.
Hi @ScottinAZ ,
Would you please post the recall letter if it is possible???
I see confusion in your post between the recall and the upgrade...
If the recall is performed, you are done. The car should work as it was
designed and delivered. Your warranty would seem to be already over...
That is how and why it is a recall...
If you are able to get a PAID upgrade that is when you lose the radio capability.
Paying to lose a capability does not seem right, but that is what it is...
After they lead with that statement, they later offered to add a radio to the upgrade price
for $500 extra whether installed at the time of the upgrade or later...
The warranty on the upgrade, I believe, has changed from 4 years to 2 years after the date of installation.
Good luck whichever way you go,
Shawn
Would you please post the recall letter if it is possible???
I see confusion in your post between the recall and the upgrade...
If the recall is performed, you are done. The car should work as it was
designed and delivered. Your warranty would seem to be already over...
That is how and why it is a recall...
If you are able to get a PAID upgrade that is when you lose the radio capability.
Paying to lose a capability does not seem right, but that is what it is...
After they lead with that statement, they later offered to add a radio to the upgrade price
for $500 extra whether installed at the time of the upgrade or later...
The warranty on the upgrade, I believe, has changed from 4 years to 2 years after the date of installation.
Good luck whichever way you go,
Shawn
Have a 2016 MX and upgraded to MCU 2 for $1,500.00 in September 2021. Also paid the extra $500.00 for FM and Sirius because I have lifetime Sirius.
I will see if I can scan the recall letter and post it.
Yes, I understand the recall is free and can be done separately from the MCU upgrade or the radio upgrade. My question was regarding the MCU upgrade since the benefits of the MCU upgrade seem to apply to functions my car does not have, for example the access to the camera on the mirror or additional self driving functionality. Since my car has neither a camera on the mirror nor the self driving hardware those capabilities of the upgraded MCU would have no benefit for me. I wanted to make sure I was not missing something.
I don't have the text from the MCU upgrade message since it appeared on the app on my phone and once I declined it is no longer available but I am sure it indicated there would be no warranty on the recall. I hope that is not true.
As an additional note when I got in the car today I got a notice about the 3G modem needing upgrade to LTE since ATT is dropping 3G support. Now that is something I want to do and it would have included it with the recall it had they mentioned it. I have added it to the appointment and they have rescheduled my appointment. I will post how it goes.
Maybe a bit late, but AFAIK, the cellular upgrade is included with the MCU upgrade, and the MCU performance is much better after upgrade. There are also features tied to the MCU upgrade like theater and games which you may or may not be interested in. Also, FWIW, there is an option to do an FM/(existing)Sirius antenna upgrade at the same so they'll work with the new MCU if you need those features, I believe it is an additional $500.
hingisfan
hingisfan_Mark_V
I have a non Tech pkg 2014 model S, no nav or trip planning, still 3g. Tech says I'll gain both and LTE by doing the mcu2 upgrade for 2k cdn. I plan to keep the car another 4 years minimum. No brainer to do it? Any chance it gets cheaper?
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