Extended Warranty - Referral Credit

[Sir Guacamolaf]

So I just paid for ESA thru my referral credit.
Problem: Referral credit is reduced by $4k. But ESA still shows not purchased. Also no email confirming purchase.

Should I be worried?

 

[HankLloydRight]

I did the same thing at a service center, and I've sent several emails to TM about getting the website to reflect the ESA purchase, but to no avail. I do have the service center work order (as a PDF) that shows that the ESA was purchased, so at least I have that.

How did you "purchase" the ESA? Through the website or at a service center?

 

[Sir Guacamolaf]

I bought at the service center. It took about 10 days for it to appear as purchased in my mytesla.

 

[HankLloydRight]

Wow, mine still doesn't show up! Off to send another email (I think this will be the fifth letter I've written).