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Extended Warranty - Referral Credit

Discussion in 'Model S: Ordering, Production, Delivery' started by Sir Guacamolaf, May 3, 2016.

  1. Sir Guacamolaf

    Sir Guacamolaf The good kind of fat

    Joined:
    Mar 15, 2016
    Messages:
    1,066
    Location:
    My Model S
    So I just paid for ESA thru my referral credit.
    Problem: Referral credit is reduced by $4k. But ESA still shows not purchased. Also no email confirming purchase.

    Should I be worried?
     
  2. HankLloydRight

    HankLloydRight Fluxing

    Joined:
    Jan 18, 2014
    Messages:
    10,167
    Location:
    Connecticut
    I did the same thing at a service center, and I've sent several emails to TM about getting the website to reflect the ESA purchase, but to no avail. I do have the service center work order (as a PDF) that shows that the ESA was purchased, so at least I have that.

    How did you "purchase" the ESA? Through the website or at a service center?
     
  3. Sir Guacamolaf

    Sir Guacamolaf The good kind of fat

    Joined:
    Mar 15, 2016
    Messages:
    1,066
    Location:
    My Model S
    I bought at the service center. It took about 10 days for it to appear as purchased in my mytesla.
     
  4. HankLloydRight

    HankLloydRight Fluxing

    Joined:
    Jan 18, 2014
    Messages:
    10,167
    Location:
    Connecticut
    Wow, mine still doesn't show up! Off to send another email (I think this will be the fifth letter I've written).
     

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