- Dec 12, 2018
My $0.02.....Either A) Do it yourself, B) Bring it to Tesla, or C) Be VERY involved with the shop you ask to do it, bring your own adapters, and take no one's word/assurances. The percentage of erroneous "talk" from various service centers that think they "got this" is high enough that you need to be very involved.
Absolutely! I was hauling a trailer cross-country and stopped at a Ford dealership somewhere in Montana for the second oil change my F-150 had ever had. Since my hometown Ford dealership had already over-filled the oil by a full quart on its first oil change, I decided to warn them. I didn't like the way the engine gurgled and lost power when over-filled by a quart. So I told the Ford service advisor that I had the less common 3-valve V-8 that took one less quart of oil and to tell the service technician it took a full quart less than the more common 4-valve V-8. He assured me that the service techs knew how to do an oil change. I said "Well, they probably do, but I would like you to mention it anyway because I'm hitting the road very early in the morning to get home the next day and I didn't want any delays." He again assured me they knew how to change oil in an F-150 so I told him one more time, all I want you to do is make the service tech aware that this is a 3-valve V8. He just looked at me like I was stupid and I had put my request in so I went to wait in the lounge while they changed it. After paying for my oil change (very reasonably priced, BTW) I got about 3 miles away before I heard that familiar "gurgle" sound coming from the engine. I pulled into the parking lot of my motel and checked the dipstick. Yes, over-filled by exactly one quart!
They always think they "got this" to the point they can't even carry out a simple customer request. Instead of hitting the road at 6 am, I had to wait until 10 am until they could drain out the extra quart of oil. They had also billed me for one extra quart. I should have looked at the service receipt upon pick-up and noticed that little fact but how hard can an oil change in an F-150 be when you're at a Ford dealer? Too difficult for two different Ford dealerships to handle apparently! I even warned them to the best of my ability at the second one but they were too sure that they "got this".