I took a picture, however It was impossible for you to see given it was black and I am using an iPhone(Maybe my angle was bad). I was more concentrated on trying to see if I could get it resolved and calm an upset wife down.
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Frustration - Rejected Y - Waiting for another Y
- Thread starter Nupe 1911
- Start date
I took a picture, however It was impossible for you to see given it was black and I am using an iPhone(Maybe my angle was bad). I was more concentrated on trying to see if I could get it resolved and calm an upset wife down.
I took a picture, however It was impossible for you to see given it was black and I am using an iPhone(Maybe my angle was bad). I was more concentrated on trying to see if I could get it resolved and calm an upset wife down.
In California they had a PDR company come out and fix my car. I paid nothing.
You can't take the delivery folks feedback as the letter of the law. 90% of the crap they told me was false or contradicted by someone else 5 mins later. If I were you, go to your local SC and straight up ask them what they would do in your specific case i.e. brand new car with dents.
I have yet to meet a Y owner who had dents (at delivery) and was responsible for the bill. You're either not pushing hard enough or being jerked around by folks at tesla who hope you just go pay for it yourself.
I just picked up a car yesterday from Eden Prairie SC in MN. The car had a wheel well damaged during transport. They fixed it before my delivery. I found a few issues they will fix in near future but overall quality was good. I have bought many cars and I never went through the car before buying it. With MY I had 3 page checklist because of all the issues folks have run into.
I was scheduled to pick up on 11/2. Day of delivery I called to make sure all good. They informed me the car had a dent. Was damaged. They sent pictures. They offered to fix in their body shop and I could pick up in a couple days. The dent was a little too deep for my comfort so I rejected it. They were very good and transparent about the whole thing. Got a new vin within 1 day and new car being manufactured today.
There is this thing called "Paintless Dent Repair." This is something the SC should have done, NOT the buyer/OP.
We've owned Teslas since 2013, and have a significant stake in TSLA, but the reality is that Tesla Customer Service has fallen off a cliff.
ELON: This is just another in a long string of embarrassing stories being posted. PLEASE FIX THIS PROBLEM!
We've owned Teslas since 2013, and have a significant stake in TSLA, but the reality is that Tesla Customer Service has fallen off a cliff.
ELON: This is just another in a long string of embarrassing stories being posted. PLEASE FIX THIS PROBLEM!
DanCar
Active Member
Some people are more picky than others. Some people may not notice tiny dents, while others would.
MrWattson
Member
Asking you to accept a car with dents is beyond comprehension. I pray I do not experience anything like that.
Tange Rovers are one of the least reliable vehicles. Good luck.
She is going to give it a try again. We are assuming another Y will be at the end of December.
Once you get past the initial exterior issues you will have a vehicle that is constantly improving and better than Rsnge Rover ever will be. I hope your next vehicle is flawless. Do you have multiple service centers near you? Perhaps you can choose a different SC
Check with your SA to make sure they perform an inspection on the car on their own to get it ready for delivery. Best of luck.
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