mtndrew1
Active Member
I’m approaching 40k and have not seen this on my early 12,xxx VIN.
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Last night I received an interesting message on my display:
View attachment 487259
After speaking to the service center, they said it was a preventative message that is fairly widespread and I should bring my car in, but can continue to drive as is fine.
Interestingly enough, the message appeared shortly after I updated to 2019.40.2.1, so I'm not sure if it's a new "feature" in terms of being able to sense gearbox fluid now or not.
Curious to know if anyone else has seen this message?
Could you PLEASE tell me HOW to call Tesla Service? I have tried NUMEROUS times to use the App to schedule a service appointment for this "Gearbox Fluid warning" and other issues...but the Service portion of the App dies NOT recognize my location (home address). The App shows the car at our Home address, but we cannot get past the "select location" page on the App. This is VERY, VERY frustrating and I expect better than this on a $60K car purchase. Please help. I cannot find ANY phone number that does not result in some senseless, endless loop telling my to "cheap App Support online" (NO help at all).
Got my car serviced at the SF service center, and according the few Tesla techs I spoke to about this gearbox fluid warning, recent firmware updates have made it more sensitive to the level at which the fluid must be. Many owners have been bringing their car in for the same reason.
My service invoice was not very descriptive, but here it is anyway (they originally wanted to charge me $78 for the labor but I refused, so they did it under warranty):
View attachment 488927
wait ... they WANTED to charge $78 for that? how can this be NOT warranty ? the gearbox fluid should definitely NOT need topping off or replacement .... heck ... a 6 speed automatic tranny goes 70k+ miles with most manufacturer without needing any flush. let alone "topping off" fluid.
Bad service rep. He was also very passive aggressive in his tone of voice and choice of words, e.g. “I’m not trying to be confrontational” be he really was. Escalated to a manager and had everything taken care of (including another issue their mobile tech created a few days earlier).
This is a far cry from the excellent service I used to get with my P85D, back in the day... sigh.
You’re wasting your money. All you need is discarded McDonalds fry oil.Since this is the only car forum without a fight over oil, can we put this here?
I'm a synthetic guy myself, with a pint of Marvel Myetery Oil added. The zinc helps protect the exhaust valve guides.
Anyone want to fight about Castrol GTX, Mobile 1, or Wallmart's house brand? Anyone?
I haven’t had to have any warranty service work done yet but comments from others in the forum point to the “labor” charge as a routine diagnostic fee. If the repair falls under warranty, which in this case it definitely would, then the diagnostic labor fee is removed. Now, if the SC wanted to charge for labor after the warranty repair was completed, then that’s a different story. I wouldn’t pay the labor fee eitherwait ... they WANTED to charge $78 for that?
Got my car serviced at the SF service center, and according the few Tesla techs I spoke to about this gearbox fluid warning, recent firmware updates have made it more sensitive to the level at which the fluid must be. Many owners have been bringing their car in for the same reason.
My service invoice was not very descriptive, but here it is anyway (they originally wanted to charge me $78 for the labor but I refused, so they did it under warranty):
View attachment 488927
Just wanted to see if the message ever appeared again after the service... Thx.
Since this is the only car forum without a fight over oil, can we put this here?
I'm a synthetic guy myself, with a pint of Marvel Myetery Oil added. The zinc helps protect the exhaust valve guides.
Anyone want to fight about Castrol GTX, Mobile 1, or Wallmart's house brand? Anyone?