I had 2020 Tesla m3lr from new and used Intelligent Octopus without any problems.
Got new car (m3lr Highland) and car would not charge overnight or on bump charge. I phoned Octopus and explained then got an email explaining how to sort problem with my smart meter. That was not the problem.
I spent a lot of time looking for help on Octopus site and Internet with zero success.
I finally stumbled on the solution. In the app go to devices. Scroll down to remove devices. Are you sure? yes,
The app will now allow you to install a new device. Car, scroll to model 3 lr 2023 model and all of a sudden you are testing a charge.
You would think that Octopus would have included instructions on the help list.
Got new car (m3lr Highland) and car would not charge overnight or on bump charge. I phoned Octopus and explained then got an email explaining how to sort problem with my smart meter. That was not the problem.
I spent a lot of time looking for help on Octopus site and Internet with zero success.
I finally stumbled on the solution. In the app go to devices. Scroll down to remove devices. Are you sure? yes,
The app will now allow you to install a new device. Car, scroll to model 3 lr 2023 model and all of a sudden you are testing a charge.
You would think that Octopus would have included instructions on the help list.