pcrow
Member
Homelink on my S was buggy when I first got it in 2015, but after a few software updates, it became quite solid. I love everything about how it works.
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Can't believe I missed this until now but just wow... Not sure what Tesla is thinking here by removing HomeLink from the Model 3 but whatever the thought is, it's completely and totally wrong. At a minimum it should be available as an option so you don't have to waste a service centers time doing the install post delivery.
Jeff
For a normal company, yes. For fledgling Tesla - not going to happen at the moment. It complicates the delivery process, causes trouble if the customer doesn’t pick up the car etc.
At some point that excuse is going to have to stop... It was a standard feature, there's absolutely no logical reason to remove it, and hogging an already massively overwhelmed service system for a trivial install that should have been done at the factory is the epitome of today's Tesla...
Jeff
Does anyone have anything in writing from Tesla to help argue including Homelink in the due bill for a car delivered without it, but ordered before the announcement? Just want to shorten the time of the argument on saturday's delivery. Thanks
I already called, they told me that my car was built mid-June and won't come with Homelink, even if I ordered in May. He would not commit to including it over the phone so I do expect push back at delivery once I start insisting on it. Not a problem, will fight over it but I'd rather avoid the hassle if there is anything in writing.
I already called, they told me that my car was built mid-June and won't come with Homelink, even if I ordered in May. He would not commit to including it over the phone so I do expect push back at delivery once I start insisting on it. Not a problem, will fight over it but I'd rather avoid the hassle if there is anything in writing.
Ordered 5/24. Produced 6/15. Taking delivery today. Initial sales rep said it would be included. Tesla support and the delivery advisor said it’s not included. I will certain argue for it when taking delivery later today. Purchase agreement says “Your Vehicle is priced and configured based on features and options available at the time of order”. Homelink was available when I ordered.
If they don’t include it this is a clear bait and switch tactic. It’s like arriving to take delivery and seeing you only have 3 wheels installed. Should I be fearful of other features being missing?...
I’ll update tonight if I got it added to the due bill.
This isn’t true, there are tons of examples in this thread proving this wrong.Today my delivery guy emailed me that “according to his management” Homelink is included based on delivery date, not order date. Any order delivered on or before May 30, 2019 would have Homelink standard. No luck for me.
Of course I’m pushing back with the delivery manager and store manager if needed using the purchase agreement clause quoted above. Actually the wording is so clear that it really doubt they would not include it , otherwise it could be easily challenged in small claims court (not that i want to go that route)
This isn’t true, there are tons of examples in this thread proving this wrong.
My car is a June build and has it.
Although off topic, I would also note that according to Wayback, on May 20, 2019 the premium interior had no limit on connectivity, on May 27, the description was changed to a one-year limit.
I wonder if anyone knows if Wayback accurately records when pages were changed. I.E., was the May 20, 2019 capture in effect until May 27?
I may have a "connectivity" argument as well.