Classic Tesla right there. Left hand not talking to the right.
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I have a roof leak, Tesla says rotten wood
- Thread starter Gixx1300R
- Start date
Classic Tesla right there. Left hand not talking to the right.
Those last pictures are places where they were just a little off on their first try to hit the rafter. Assuming they adjusted their hole and hit the rafter on the second try, and they installed a proper flashing, they aren't really cause for concern. Although the frequency of the near misses does suggest sloppiness.
The other holes you've shown are, of course, ridiculously poor work.
Cheers, Wayne
The other holes you've shown are, of course, ridiculously poor work.
Cheers, Wayne
charlesj
Active Member
My concern here is that if they drilled as shown, why would they have properly flashed afterwards, especially the wholes in the wrong place.
The black compound could give way and leak in the future if not properly fixed.
The black compound could give way and leak in the future if not properly fixed.
I had a similar issue with my installation (the installers missed the rafters). They installed cross braces in all the areas the were not directly under the area that the panels were being placed. In the end, they limit in a total of 93 cross braces and drilled 0 “extra” holes in the roof. To me that is a much better solution than trying to make it work by drilling more holes. I am very happy with the job they did.
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I should clarify my earlier comment.
If the holes shown from the attic side actually have support brackets above them, then the fact that the first attempt to get the fastener in the rafter missed doesn't matter. The black goop dripping out isn't the primary water seal, the support bracket flashing is. People like to squirt the black goop in the fastener hole, but with a properly designed support bracket flashing, it doesn't do much and isn't necessary.
But if those are holes that are currently abandoned, and the only water proofing is the black goop, that's unacceptable.
Cheers,
Wayne
I might not be an expert, but it does look like that rafter at least has some water damage, and the plywood is significantly compromised. It is nails causing it, not the big holes.
While Tesla may have caused the leaks to manifest, the compromised wood looks like the root cause.
You might want to get a moisture detector to see where the most waterlogged wood is.
While Tesla may have caused the leaks to manifest, the compromised wood looks like the root cause.
You might want to get a moisture detector to see where the most waterlogged wood is.
charlesj
Active Member
That's what it looks like to me. He had several pictures of the roof where they did just that, filled holes when they missed.
charlesj
Active Member
The nails you see are the plywood fasteners that missed the rafters. They are covered with roofing paper, then the shingles. So, no, that is not the cause most likely. Even if the nails are from the shingle nails, that too is covered by the overlapping shingle.
And, if he didn't have a leaking roof until panel installation, I highly suspect an installation caused leak.
The discolored wood could have been there when built.
Yes, a moisture meter might show something.
I have some experience from building that house in my picture
Sure, there are plenty of those. But if those are near misses with a fastener actually in the rafter, they would look exactly the same underneath. It could be either, you can't tell from the attic. You need to correlate the locations with what you see on the outside.
Cheers, Wayne
charlesj
Active Member
How often by installers or on the poster's roof?
His 1 st post has a number of pictures that shows the grey mastic filler used, one area a large grey patch.
Hard to say what other installations missed rafters unless reported.
This seems to be the only one at this forum but the number of posters are small compared to all Tesla installations.
I think only the hard core posters come here
TheTalkingMule
Distributed Energy Enthusiast
The problem here seems to be less the fact that they missed rafters, but rather the drilling directly through the shingle. I'm not an installer and not a roofer, but that CAN'T be how your supposed to do this. Wouldn't you lift the shingles and drill underneath them when necessary?
Looks to me like a guy got trained to do installs on a flat commercial roof and just applied that skill to a shingled sloped roof. None of this should be too hard to fix. Just flash the hell out of it, no?
Looks to me like a guy got trained to do installs on a flat commercial roof and just applied that skill to a shingled sloped roof. None of this should be too hard to fix. Just flash the hell out of it, no?
charlesj
Active Member
Yep, you are correct. Shingles should have been lifted but that takes time.
Hi Gixx1300R, what is the result of your arbitration? This roof leaking due to poor installation seems very common in Tesla solar panel. I would like to learn how you ended up with this issue. Thanks!
It doesnt work that way. Tesla is responsible for finding, removing the panels and repairing the leak. Remind them of what your contract says, they may be in breach of contract if they refuse to come out, inspect and repair the leak.
dho112
Member
I would never do it this way! A roofing contractor will be inclined to give a reason why your roof is “bad” and you need a whole new roof, and Tesla were turn around and say, “See? it’s not our fault”
I’m not saying anyone is “bad” here, but generally mixing one company trying to maximize revenue, with one trying to minimize liability is never a good combination when you’re stuck in the middle.
Bottom line, Tesla sent an inspector before they did the install, so by default, your roof was in good condition. At the very LEAST, Tesla needs to send someone to look confirm it was not them, or that you have some kind of accelerated rot not related to the install.
I had a roof leak one year after my install, and Tesla sent a team right away and fixed it (bad seal job on one roof penetration)
I remember comnenting how quickly they sent people out, and the team manager said, “We have to, because if the leak is our fault we could be liable for any and all water damage it caused” that answer seemed eminently logical to me. If some third party did anything related to the issue there are just too many ways information/processes can be lost control of. This is exactly the same reason Tesla can void warranties on damage to cars that have aftermarket suspensions, and require Tesla service for continued full warranty protections.
Talk to them again… Sounds like someone over there is just getting a little lazy…
Oh shoot! I just saw how old this post is! lol!
I’m not saying anyone is “bad” here, but generally mixing one company trying to maximize revenue, with one trying to minimize liability is never a good combination when you’re stuck in the middle.
Bottom line, Tesla sent an inspector before they did the install, so by default, your roof was in good condition. At the very LEAST, Tesla needs to send someone to look confirm it was not them, or that you have some kind of accelerated rot not related to the install.
I had a roof leak one year after my install, and Tesla sent a team right away and fixed it (bad seal job on one roof penetration)
I remember comnenting how quickly they sent people out, and the team manager said, “We have to, because if the leak is our fault we could be liable for any and all water damage it caused” that answer seemed eminently logical to me. If some third party did anything related to the issue there are just too many ways information/processes can be lost control of. This is exactly the same reason Tesla can void warranties on damage to cars that have aftermarket suspensions, and require Tesla service for continued full warranty protections.
Talk to them again… Sounds like someone over there is just getting a little lazy…
Oh shoot! I just saw how old this post is! lol!
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