Thank you. I will add to contacts, but first I think I'll try here in Florida.This is who I use. Not sure of he is only certified in az. But worth a call. Home
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Thank you. I will add to contacts, but first I think I'll try here in Florida.This is who I use. Not sure of he is only certified in az. But worth a call. Home
Thanks for sharing. About to take delivery in Dallas some time in March. Currently with Progressive for home and two autos, but I'd planned on shopping around a bit. I'll remove GEICO from my consideration set.
Get on the phone, and ask to talk to the supervisor. Tell them that repairs at non-tesla body shops WILL void your warranty, and that for this reason they must be done at the body shop that you had the work done with.
They WILL tell you "too bad, it is still too expensive". This is when you tell them that "your job as the insurance company is to 'make me whole' again after this, are you refusing to do your job? A Tesla is like any other Exotic car, and it cannot be worked on any old body shop, but must be done with one certified in high-end aluminum repairs and that will work to the standards dictated by the manufacturer to maintain the warranty. Do we need to have a conversation with the Florida Office of Insurance Regulation because you are refusing to follow proper insurance guidelines?"
Your insurance company's job is to get payment from GEICO for the damage that their client caused, not try to put you on the hook for the difference that GEICO is most likely trying to short them on.
EDIT - and yes, you should have probably worked through GEICO first, and held your insurance company in reserve if GEICO refused to pay. You've already expended that ammo in this circumstance.
That's very good advice, although it doesn't really help the original poster. I was very relieved when I found out that the one Tesla-approved shop here in my city was also on my insurer's "preferred" list.
Tell them that repairs at non-tesla body shops WILL void your warranty, and that for this reason they must be done at the body shop that you had the work done with.
That's very good advice, although it doesn't really help the original poster. I was very relieved when I found out that the one Tesla-approved shop here in my city was also on my insurer's "preferred" list.
Hire an attorney. The other insurance company is required to make you whole. You'll have to prove that the hourly rate that the body shop is charging is fair/market rate for a certified tesla shops in your area. Sadly, if there is a certified shop 2 hours away charging less, that's going to hurt you. Send your car there. Most will come and fetch it free of charge.
The original poster should contact a lawyer. If someone hit him it doesn't matter if the repair costs $500k the other party has to take care of it, if not time to hit the courts that should solve it quickly.
Not bad advice but let's just be clear that's not actually true but it might be a good bluffing point.
LOL!!! I think there might be a bit of some truth to something of that nature, because the Tesla dealer has to inspect it after the repair. Why else would they have to do this? Must be something to do with warranty. I will definitely educate myself more on this who Tesla business.
Hopefully someone else may learn from this as well, before going thru it.
was T-Boned by a GEICO driver on Oct 31. She and GEICO accepted liability, but I called my insurance co USAA first because I've trusted them for many years. Now Im not sure why. Maybe because they accept my payments faithfully every month for years, who knows. But they said they would handle the claim and get their money back from GEICO in the end, and I would not even be charged a deductible. Sounded great until now they called me on Friday to let me know that only $6k of my $16k damage would be covered because the Tesla certified body shop, the only one in Orlando, charges too much! So now she tells me I have to pay the rest. So where in the heck was I supposed to take it too? I had to hang up on her because I was already pissed that I now have to pay for gas in a chevy impala from enterprise, while paying a car payment for an electric vehicle that I will now be without for longer than I have driven. I don't understand any of this mess. I think this clearly cut and dry accident is going to get ugly. I think I better get one of those TV lawyers.
was T-Boned by a GEICO driver on Oct 31. She and GEICO accepted liability, but I called my insurance co USAA first because I've trusted them for many years. Now Im not sure why. Maybe because they accept my payments faithfully every month for years, who knows. But they said they would handle the claim and get their money back from GEICO in the end, and I would not even be charged a deductible. Sounded great until now they called me on Friday to let me know that only $6k of my $16k damage would be covered because the Tesla certified body shop, the only one in Orlando, charges too much! So now she tells me I have to pay the rest. So where in the heck was I supposed to take it too? I had to hang up on her because I was already pissed that I now have to pay for gas in a chevy impala from enterprise, while paying a car payment for an electric vehicle that I will now be without for longer than I have driven. I don't understand any of this mess. I think this clearly cut and dry accident is going to get ugly. I think I better get one of those TV lawyers.