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iPhone X and Model X not playing nice

Discussion in 'Model X' started by stymiedny, Jun 27, 2018.

  1. stymiedny

    stymiedny New Member

    Joined:
    Jun 27, 2018
    Messages:
    4
    Location:
    Seaford,NY
    I have read threads on this so I am just posting to say it still exists. Even when the Delivery Person went through the car you can tell she was crossing her fingers when she saw I have an iPhoneX. Since I took delivery 2 weeks ago the following has happened 3-4 times. Get in car and phone doesnt sync. List phones and mine is deleted. Remove existence of phone on both car and phone and try to re-pair. Car cannot find phone. While traveling stopped off at a Tesla site in Needham, MA and they showed me how to reset car. Kinda like a <control><Alt><Delete> on a windows system. That reset system and it not only fixed my phone but my browser started to work again. The browser fix was only temporary and I also read that this is a bug to be fixed by Tesla. So far it has been 3 days without the issue but I was very close to purchasing a Samsung phone just to fix this issue.
     
    • Informative x 1
  2. spectrum

    spectrum Member

    Joined:
    Jun 17, 2018
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    Location:
    Atlanta
    That’s like saying you’d buy a Toyota Corolla to fix the issue.

    Is your iPhone X updated to the latest iOS? Try to unpair and re-pair. If that doesn’t work, it may be a hardware issue on either the car or the phone.
     
    • Like x 1
  3. stymiedny

    stymiedny New Member

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    Jun 27, 2018
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    Location:
    Seaford,NY
    HAHA
    I did all of the above. Latest patches re-paired. There are some threads about this and the consensus is that it is an apple issue and the next update might fix it
     
  4. spectrum

    spectrum Member

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    Jun 17, 2018
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    Location:
    Atlanta
    Perhaps you could try the iOS 12 Public Beta? It’s been really stable for me!
     
  5. stymiedny

    stymiedny New Member

    Joined:
    Jun 27, 2018
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    Location:
    Seaford,NY
    Sorry but how do i get that?
     
  6. Brave Ulysses

    Brave Ulysses Member

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    Denver
    • Informative x 1
  7. jeffro01

    jeffro01 Active Member

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    Jan 30, 2013
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    2,169
    Location:
    SF Bay Area
    I have the old MCU so that may be important here but neither my wife nor I have had any issues with our iPhone X's in our Model S...

    Jeff
     
    • Like x 1
  8. TexasRat

    TexasRat Member

    Joined:
    Jun 5, 2018
    Messages:
    534
    Location:
    Austin, TX
    My sample size is small, but I've been in cars with both 1st and 2nd gen MCU and I've paired my iPhone X just fine. Everything worked as I'd expect it to.
     
  9. FamilyT3sla

    FamilyT3sla Member

    Joined:
    Apr 10, 2018
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    Location:
    St. Louis MO
    I get random echoing with my iPhone X and our MX with the new MCU.
     
  10. BigMskiman

    BigMskiman Member

    Joined:
    Mar 14, 2016
    Messages:
    745
    Location:
    Pleasanton
    Me too on MCU1 with no problems (X & X). Have you used Airpods in the car? There was some notes on that.
     
  11. FamilyT3sla

    FamilyT3sla Member

    Joined:
    Apr 10, 2018
    Messages:
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    Location:
    St. Louis MO
    I have tried the disconnecting AirPods and Apple Watch. Nothing works.
     
  12. arubinst

    arubinst Member

    Joined:
    Apr 3, 2016
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    173
    Location:
    Ecublens, Switzerland
    I was worried because I read all those threads about the iPhone X and the MX not playing nicely together.

    I took delivery last Monday and fortunately I haven’t had the first problem with my phone.

    I have a second generation Apple Watch and no AirPods.

    Edit: I’m on iOS 11.4 and 2018.24.1. It also worked ok with 2018.21.9
     
  13. Jonathantuba

    Jonathantuba Member

    Joined:
    Dec 2, 2017
    Messages:
    34
    Location:
    UK
    I got new model X just 5 days ago and also have problem with getting my iPhone X to Bluetooth with the car. It links then unlinks at random, so I only hear half conversation in phone call and impossible to stream music. I have not had time to take to Tesla to get fixed yet. I have tried re-booting system and software update yesterday has made no difference. I also had trouble bluetoothing iPhone with my previous Mercedes, so this is not a unique Tesla problem.

    After reading this thread I will try linking my wife’s iPhone 6s and find out if the problem is with the phone or the car
     
  14. VikH

    VikH Member

    Joined:
    Nov 23, 2015
    Messages:
    184
    Location:
    MN
    I have MCU1 and my iPhone X has been pairing perfect for 7 months. One time I had a problem streaming music but it resolved itself after an iPhone reboot.
     
    • Disagree x 1
  15. scsmx

    scsmx Member

    Joined:
    Dec 24, 2016
    Messages:
    63
    Location:
    Washington, DC
    iPhone X 11.4 Model X 2018.21.9 MCU1 work perfectly together.
     
  16. tropical1

    tropical1 Member

    Joined:
    Dec 8, 2015
    Messages:
    100
    Location:
    Odessa, FL
    I was having issues with iPhone X and actually ended up getting a new phone from Apple. I installed as new phone rather than backup and is working perfectly now.
     

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