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There are empirical studies on this. Lawsuits add almost nothing to the cost of goods and are an important check on corporate malfeasance. If anything, the "lawsuit laws" are heavily weighted in favor of corporate defendants, who employ legions of high-paid lawyers from Ivy League schools.
Agreed - but I think it's safe to say in this case the customer did his/her obligations: paid $1270000+ and most likely complied with the maintenance schedule....
What did the customer do wrong?
I don't know much about the background of the case but in general, the law protects consumers from "substantial defects".
And there lies the problem.
There were times that I demonstrated the automatic door unlocking by approaching the car but it wouldn't happen the first time so I had to repeat the demonstration again.
It's embarrassing for me but everyone was happy because repeated demonstration worked.
To me, that is not "substantial defects" because although I could be laughed at for a failed demonstration at first but I can still manually unlock the car by touching the handle or the key fob.
That embarrassment does not affect the safety of the car or its drivability.
However, to this plaintiff, it is!
However, most would display displeasure right away and claim lemon as soon as possible.
Holding on the car for more than a year and a half then claiming lemon is unusual.
It's excluded from the CPO warranty. See the second to last bullet. They have fixed stuff for me before but under goodwill not warranty repairs. Now that I know it's not covered, I don't ask anymore.
Sir Guacamolaf
The good kind of fat
My experience has been the opposite. But I am comparing Model S to an Lexus LS460.
The Lexus is a lot quieter on the highway.
Model S is of course completely silent when not moving, but even the Lexus engine is quiet enough that I have walked away without turning off the car without noticing.
Model S really excelswhen the A/C comes on - then it is the loudest car I have ever owned, including 10 year old ICEs (Nissan and Mazda).
Exactly. People have done measurements on various cars. It is the freeway where noise really matters in any car worth over 40/50K.
Lexus was one of the quietest. Acura was pretty good too. Merc/BMW were comparable to Tesla.
And yes, when the AC comes on, Tesla beats a helicopter.
In town driving, with the AC not on max - Tesla is fairly quiet.
Camera-Cruiser
Fully Charged
Ok, I read that, and will continue to ask, and I ask nicely, for them to fix things that I think are not right. To date, they have, and very nicely too, given me a loaner, and fixed/and or adjusted things to make them right. I have zero complaints with Tesla service. Of course, it is 100% valid to expect not to have these problems. CPO, or new.
I think it can never hurt to to ask.
Yeah, that's not how I read the contract. I disagree that all noise-related issues are excluded.
clostridium
Member
The cost of lawsuits also adds very little to the overall healthcare system costs despite public perception. Multiple studies have estimated the costs at 2.4-2.9% of the total health costs in the US and that includes "defensive medicine" whereby practitioners do additional tests because they perceive it will lower their liability. Don't get me wrong - tort reform would warm my heart as a doctor but the reality is that the impact on the system is generally far less than most realize.
I agree, if a noise issue was a symptom of something else wrong like my triangle windows being noisy and leaking they fixed that under warranty, but my dash rattles have all been fixed under goodwill. My pano was just replaced for water leaking, and the new one has more wind noise than the last one, but I am waiting until it develops an actual problem before bringing it in.
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