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Let's Lobby Tesla for 8-Year Warranty on all X Doors and Seals

Discussion in 'Model X' started by engle, Jul 1, 2016.

  1. engle

    engle Member

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    I've read so many reports of various issues with X doors and seals both here and on the Tesla Model X Owners Club on Facebook. Tesla fixes them under the 4-year warranty, which is great. But what happens after 4 years? I think we should lobby Tesla to provide an 8-year unlimited miles warranty on all Model X doors and seals, including the Falcons. Of course, accident-caused damage would be excluded, as that's covered by insurance. (Note that Tesla extended the battery and drive train warranty to 8 years after earlier Model S had issues.)

    Comments?

    If you support this idea, please re-tweet and/or reply to a tweet I just sent to Tesla and Elon:

    @TeslaMotors @elonmusk @TeslaModelX 8-year warranty on door mechanisms & seals, including Falcons, would give new X customers peace of mind

    Even as an investor, I think it's a good move for Tesla. It will cost them some additional warranty reserves. However, I think that will be more than compensated by additional Model X sales due to the confidence it will give prospective new customers that are leery about Falcon Wing Door reliability after reading this forum and media reports.
     
    • Like x 1
  2. ssq

    ssq Member

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    done! thanks!!
     
  3. Refie

    Refie Member

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  4. Hoffa

    Hoffa Member

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    done! Although we have 5-year warranty here in Norway.
     
  5. kort677

    kort677 Banned

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  6. captaintessie

    captaintessie Member

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    That would be great ... but I recommend just getting the 8 year warranty for the whole X. I have it for my S, and as soon as it's available, I will get it for the X. The doors are not the only thing that will be extremely expensive when it breaks. I've had repairs done in the S that would have been thousands of dollars without a warranty.
     
  7. K-MTG

    K-MTG Sunshade Captain of TMC

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    Done, front my experience the best time to Tweet Elon is after he responds to a tweet or tweets himself. I got 3 responses like that
     
  8. dapao

    dapao Member

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    Done but is it possible?
     
  9. wallstguy

    wallstguy Member

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    Would they not be covered if you bought the extended warranty anyways?
     
  10. engle

    engle Member

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    It's up to Tesla. At this point, it is just a suggestion from a group of customers, including 24 fellow owners who liked my post on the Facebook Tesla Model X Owners Club group, 12 retweets and 11 likes on twitter so far.

    People have also asked when the +4 year (total 8 years) extended warranty plan from Tesla (the Model S has this available for $4K) will be announced and available for purchase.

    Tesla also has staff that monitor TMC that will probably see this thread.
     
  11. engle

    engle Member

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    lol kort677. They did refuse to sell a Model X to some media-type that was publicly disrespectful towards Elon Musk. I believe he published a private letter?

    Tesla implemented my previous suggestion. About 3 weeks before this feature appeared in the latest firmware release, I used the "report" voice input command to suggest that we have a scrolling list of "favorite destinations", instead of the fixed 11 + home + work that we had previously. I was very pleased to see the firmware team added it so I (and I assume many others) can use it. It was something provided by Mercedes ICE's that Tesla didn't offer before.

    I predict when Model 3 comes out, X and S will see the fruits of a major redesign of the touchpanel software, including 3rd party apps. The Model 3 volumes will justify 3rd party development. Also, there was an App icon on the Model S that I saw at the factory during the Model S reveal and test ride event in the Fall of 2011.
     

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