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Loaners at Houston SC

andrewdtran

Member
Jun 10, 2020
104
58
Houston, Texas
I got hit by a driver making an illegal turn today and the bumper, fog light, headlight, wheel well, parking sensor and some other things need to get replaced. Currently thinking about getting it done at the Houston-North Service Center but I’m worried about not having a vehicle to drive. Does Tesla provide loaners for collision repairs or do I have to go through my insurance? Or is it something specific to my service center
 

sacfan

Member
Sep 8, 2019
187
76
Sacramento
I got hit by a driver making an illegal turn today and the bumper, fog light, headlight, wheel well, parking sensor and some other things need to get replaced. Currently thinking about getting it done at the Houston-North Service Center but I’m worried about not having a vehicle to drive. Does Tesla provide loaners for collision repairs or do I have to go through my insurance? Or is it something specific to my service center
I’m pretty sure that would be covered by your auto insurance rather than by the Tesla body shop.
 

SomeJoe7777

Marginally-Known Member
Mar 28, 2015
2,174
5,603
Houston, TX
For warranty work, Tesla will usually provide courtesy loaners or Uber credits. For repair work that is not under warranty, including collision damage, your auto insurance will have to provide the loaner if that is covered by your policy.
 
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