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Model 3 - Horn Issue - Check the left side

Discussion in 'Model 3' started by laudbrian, Dec 12, 2018.

?

Do you currently have a honking/beep beep issue with your steering wheel?

  1. Yes

  2. No

  3. Tesla fixed it!

Results are only viewable after voting.
  1. laudbrian

    laudbrian Member

    Joined:
    Sep 5, 2018
    Messages:
    68
    Location:
    Alameda, Ca
    I wanted to create a post to help other users as this could be a safety/QC issue on the horn not honking. I added the same response on a few replies to other posts but for search reasons I decided another main post is needed.
    This left side horn issue was more concerning for me because I am left handed and a few other owners from the same Model 3 FB groups I am in posted about this months ago. Some had mentioned that a few tabs under the steering wheel needed to be pressed in to make better contact, some were fixed some were not. I probably would have never caught this without seeing those posts or unless an event happened as I hardly ever feel the need to honk the horn. I realized it makes sense from a safety standpoint since electric vehicles are so quiet and this is our first EV.

    First experience:
    I scheduled an appointment through the app and a Tesla Ranger came out a few weeks ago to look at the issue and said he could not find anything wrong and to "just press harder" was their solution. He even brought a replacement steering wheel with him in case it needed to be replaced which he said that our Model 3 didn't need.
    Part of the troubleshooting process involved resetting the windows from a panel in the rear right passenger foot well area. While wfh, I noticed the ranger in my front security camera had the hood open and the rear door open and questioned why access to that area was needed. I assumed since the windows needed to be reset and he did the normal diagnostics and troubleshooting measures I took his word for it about pressing harder on the left side as it seemed to honk 'okay' while he was here. What stuck on the back of my mind was that ranger told me he had assistance from a senior technician on the phone during the troubleshooting process. hmmmm ok, must be a newer tech.

    Second experience:
    A month or so later I was contacted by Tesla to come into the Service Center because we were next in line to address a paint issue that we had been waiting on since our August delivery date. Perfect timing to bring up this horn issue again. So I did and they ended up fixing it.

    See videos below:
    Here is my video before it was fixed, squeaks, instead of honking on the left side:
    Here is my video after it was fixed at the Service Center in Dublin, CA:

    Honks as it should on both sides now.
    Check yours fellow Model 3 owners and please respond to the poll!
     
    • Helpful x 2
  2. Daniellane

    Daniellane Active Member

    Joined:
    Aug 13, 2017
    Messages:
    1,875
    Location:
    Camas, Washington
    Ours works fine.
    April 2018 LRRWD
     
  3. SoCalGuy

    SoCalGuy Active Member

    Joined:
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    Messages:
    1,384
    Location:
    So Cal & New York, NY
    Thanks for the heads up will check this out.
     
  4. Rotarypower

    Rotarypower Member

    Joined:
    May 3, 2016
    Messages:
    193
    Location:
    Cary, NC
    Tesla ranger came out and fixed ours. Works perfectly now. Yes. It was the left hand side switch that didn’t work. They replaced the steering wheel.
     
  5. Firewired

    Firewired Member

    Joined:
    May 23, 2013
    Messages:
    663
    Location:
    San Antonio
    I have two Model 3s both with VINs 73,xxx. One has the issue, one does not.
     
  6. C141medic

    C141medic Active Member

    Joined:
    Apr 9, 2016
    Messages:
    1,112
    Location:
    New Jersey
    VIN 77XXX. Have the issue with left side not honking unless I slam on it hard versus a light press on the right side for it to work.
     
  7. laudbrian

    laudbrian Member

    Joined:
    Sep 5, 2018
    Messages:
    68
    Location:
    Alameda, Ca
    July 2018 42XXX VIN
     
  8. cheungus87

    cheungus87 Member

    Joined:
    Aug 28, 2018
    Messages:
    32
    Location:
    Boston
    I'll have to check this. I've had one instance where I tried to beep and no sound came out and I thought I was putting the same pressure in as my other car. I was using both thumbs around the middle/lower part of each side of the steering.
     
  9. Wildbill

    Wildbill Member

    Joined:
    Sep 30, 2018
    Messages:
    72
    Location:
    SF Bay Area
    I Checked my car today. There was no problem with the horn.

    Sep 2018 92XXX VIN
     
  10. ngogas

    ngogas Active Member

    Joined:
    Sep 19, 2018
    Messages:
    1,314
    Location:
    Utah
    Mine has the issue. Worry about it next time something big comes up before bringing it in. Left signal also has an issue. For now I will use my left middle finger while honking with my right.
     
    • Funny x 3
  11. whatthe2

    whatthe2 Active Member

    Joined:
    Dec 16, 2016
    Messages:
    1,055
    Location:
    Denver, CO
    105xxx all good
     
  12. silentcorp

    silentcorp Member

    Joined:
    Jul 20, 2018
    Messages:
    303
    Location:
    Denver CO
    Ok good news, my left-side horn works great. Bad news, it's past 11pm here and the wife was not as happy at the results as I. 92XXX for my vin.
     
    • Funny x 2
  13. lasdj

    lasdj Member

    Joined:
    Apr 16, 2018
    Messages:
    76
    Location:
    Los Angeles
    For those that had the left side issue... How did the ranger fix it? I know the horn section actually lifts up because I did have my steering wheel replaced a couple of months ago.

    Wonder if I should just lift it up to see what's happening.

    Let me know if you were able to see what the SC did to fix the issue.
     
  14. Rotarypower

    Rotarypower Member

    Joined:
    May 3, 2016
    Messages:
    193
    Location:
    Cary, NC
    #14 Rotarypower, Dec 15, 2018
    Last edited: Dec 15, 2018
    114E72CB-24CF-43C6-9667-23C0D41B9221.jpeg 5B78ABFD-D535-4327-8126-CA6FC043CDE1.jpeg
    They replaced the entire steering wheel assembly. Unfortunately I wasn’t there, the ranger drove out to my wife’s place of work.
     
  15. lasdj

    lasdj Member

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    Location:
    Los Angeles
    Thanks this will help out when I head to my SC to tell them. Originally when I contact them they said it's a known issue and no fix was available but I told them people online had their fix.
     
  16. cheungus87

    cheungus87 Member

    Joined:
    Aug 28, 2018
    Messages:
    32
    Location:
    Boston
    I have to say having tested mine, it works mainly where the horn symbols are on both sides and maybe the bottom center but I feel I have to put way more pressure to get it to even move in to make noise. At least the work though.
     
  17. kerneroptical

    kerneroptical Member

    Joined:
    Dec 16, 2018
    Messages:
    10
    Location:
    SF Bay Area
    VIN# 3xxx

    I've had this problem since picking up the car in March. On paperwork it's been in twice for repairs to fix it without success, the third attempt still was unsuccessful but they left off that the horn was an issue on the service paperwork and they won't include it in any paperwork moving forward...

    My Tesla service advisor states the intermittent left-side horn is "normal".
     
  18. Rotarypower

    Rotarypower Member

    Joined:
    May 3, 2016
    Messages:
    193
    Location:
    Cary, NC
    Huh? That is difficult to believe. What was the written disposition on the service ticket? Did they replace the steering wheel? If not, demand that they replace it. See my post above.
     
  19. lasdj

    lasdj Member

    Joined:
    Apr 16, 2018
    Messages:
    76
    Location:
    Los Angeles
    Yeah from my previous post the SC called me and told me it's normal but I mention people got their fix and wanted a ranger so they said it should be brought into SC to be looked at and cannot be done by ranger. So my appt is in Jan so hopefully they'll fix it. Got car in April 2018.

    I will be sure to show them your ticket
     
  20. Rotarypower

    Rotarypower Member

    Joined:
    May 3, 2016
    Messages:
    193
    Location:
    Cary, NC
    It’s a freakin safety issue and it is not normal! If any Tesla service advisor tells you that then you need a different service advisor. They don’t know what they are talking about. Escalate the issue above his head and demand that it gets fixed ASAP.
     

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