I graduated from this thread yesterday. I would like to share some tips along, hope this would help whoever needs.
- if you find the SA that helped you in the beginning can't help you or being slow to response, call the customer support number - (888) 518-3752, it will ask your zip code and I think it will route to your local sale/support center.
- Not all the agent from the support center knows every little thing, don't be shame to call another time, it is for your good to chase them.
- if you want a car badly, call them - someone there can make magic(especially if you are in bay area) - I talked to a guy that also took delivery yesterday, he got his blue M3 in a week after ordering. I did call couple times to talk to a guy who can prioritize my order and I got my vin next day.
- MPVA is important for the loan, if you get your VIN and MPVA is not shown in your document, call the help center - I called 3 times to find a knowledgable lady that finally solve my problem within 5 mins.
- DCU loan process is smooth, but you should prepare it ahead of time(becoming member and apply the loan). And it will take a long time(~ 2 hours) to wait to speak with the loan officer to finalize the loan. And you should upload all the docs that they need before speaking to to them. Well, I got 1.24% rate!
Hope this help, still being excited and exploring all the features of the car. Hope everyone get their VIN soon. Happy Friday!