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Model S Delivery Dates and Sequencing
- Thread starter GeorgeB
- Start date
MTGMAN
Member
Puyallup Bill
Member
Well, my sequence number is 10,966, pre-delivery MVPA completed 12/16/12, two week delivery window ended yesterday, 2/10, and have no new window. Emailed early this AM, no response. Because of really crummy hearing, telephones are not my friend, but guess I'll have to call.
Unfortunately, my dad should've gotten his delivery window at this point (SF Bay Area, 85kwh, configured on 17-Jan), but due to a mix-up with the pre-MVPA along the way which caused Tesla's system to not recognize it as completed (even though he did electronically sign it and the HQ Product Specialist said it was received), he still doesn't have a delivery window.
This is a bit concerning because I'm not sure when Tesla would've recognized that the pre-MVPA wasn't completed and reached out to take care of the issue. The only reason why this got resolved today was because I monitor this forum, saw that some 85kwh owners were getting their delivery windows around his finialization time, and alerted my dad to check his Tesla page. Only then did he see that the status of his Tesla hadn't changed from the 'paperwork' stage. While, admittedly, my dad deserves some blame for not checking on his Tesla dashboard more often, at the same time, I feel like Tesla should've reached out about it before my dad contacted them (and also not have had the HQ Product Specialist say that it was received when apparently it wasn't).
Not all Tesla purchasers are constantly checking this forum and/or their dashboard, and I don't think it would be too hard for Tesla to implement some sort of exception report within their system that shows any customers with pre-MVPAs (or any other needed paperwork) that are outstanding past 10 days, 20 days, etc. This way, Tesla can be more proactive and reach out to customers to make sure they don't have any questions/concerns, etc. Needless to say, my dad is not happy with the communication between Tesla and him right now. Hopefully things will get better from here (which I'm sure they will once the Tesla is in his garage!).
This is a bit concerning because I'm not sure when Tesla would've recognized that the pre-MVPA wasn't completed and reached out to take care of the issue. The only reason why this got resolved today was because I monitor this forum, saw that some 85kwh owners were getting their delivery windows around his finialization time, and alerted my dad to check his Tesla page. Only then did he see that the status of his Tesla hadn't changed from the 'paperwork' stage. While, admittedly, my dad deserves some blame for not checking on his Tesla dashboard more often, at the same time, I feel like Tesla should've reached out about it before my dad contacted them (and also not have had the HQ Product Specialist say that it was received when apparently it wasn't).
Not all Tesla purchasers are constantly checking this forum and/or their dashboard, and I don't think it would be too hard for Tesla to implement some sort of exception report within their system that shows any customers with pre-MVPAs (or any other needed paperwork) that are outstanding past 10 days, 20 days, etc. This way, Tesla can be more proactive and reach out to customers to make sure they don't have any questions/concerns, etc. Needless to say, my dad is not happy with the communication between Tesla and him right now. Hopefully things will get better from here (which I'm sure they will once the Tesla is in his garage!).
Perhaps never. I had to call when mine wasn't credited as completed (I checked the dashboard). Calling worked.
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I'm a slightly earlier res. # than the '12xxx factory pickup' crowd, and also an 85, and I just got my VIN. My (clearly overly optimistic) delivery window was 2/7-2/21. I think you got tighter delivery windows because you were doing factory pickup. However, I think your delivery windows were probably also overly optimistic. Your cars will probably get VINs in the coming week.
Of course, the failure to update information is really terrible; at least in my case the delivery window was simply deleted from my dashboard. But now I'm getting close enough to delivery that I actually *need* an accurate delivery window!
I've mostly been OK with the delivery windows being wildly wrong, but now that my car is actually nearly done being manufactured, I'm getting much more nervous about the lack of information.
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Got delivery button today
Reservation Number: 14,707 (seems to have disappeared from tesla website)
Reserved: Nov 21
Configured: Jan 16
Email received: Feb 11 9:37AM PST
Delivery Window: Feb 16 - Mar 2
Delivery location: factory pickup
P85 Blue with all options except rear seats
Wow, fast!
I also downloaded the app and when logging in, it says VIN P05310.. does this mean anything?
Reservation Number: 14,707 (seems to have disappeared from tesla website)
Reserved: Nov 21
Configured: Jan 16
Email received: Feb 11 9:37AM PST
Delivery Window: Feb 16 - Mar 2
Delivery location: factory pickup
P85 Blue with all options except rear seats
Wow, fast!
I also downloaded the app and when logging in, it says VIN P05310.. does this mean anything?
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congrats...that means your car is being built and you'll probably get your car in a week or two.
I'm happy for you, but now I'm really pissed at Tesla. There are many of us in 11,xxx and 12,xxx who still don't have VIN and you already have yours with res number in 14,7xx.
WHAT THE *&^%???
You are assuming that the cars are built sequentially based on the reservation number.
That is not the case. That's why they set expectations of 6+ months to delivery when you ordered.
Tesla is clearly building cars in batches based on some kind of a scheme. Maybe based on material availability or minimizing machine set up or avoiding feeding the Herby.
I think this community is great but I also think that we are driving ourselves crazy demanding minutiae and detail and create expectations that don't exist. It's great how much info there is here but sometimes too much information can create more anxiety rather than calm
The only way I've ever been able to explain widely out of order ones like this is that their config exactly matched a canceled order that was already in production. Otherwise I can't think of a reason. Anyway, call me an eternal optimist, but I count a new 5300 VIN for an 85 a good sign.
Just checked again, but ... no. Maybe tomorrow morning?
You are assuming that the cars are built sequentially based on the reservation number.
That is not the case. That's why they set expectations of 6+ months to delivery when you ordered.
Tesla is clearly building cars in batches based on some kind of a scheme. Maybe based on material availability or minimizing machine set up or avoiding feeding the Herby.
I think this community is great but I also think that we are driving ourselves crazy demanding minutiae and detail and create expectations that don't exist. It's great how much info there is here but sometimes too much information can create more anxiety rather than calm
yeah...i am driving myself crazy. but it is none the less frustrating to see someone reserving after me getting their car before me. I understand batching, but 2000 seq number out of order seems bit extreme.
whatever....there is nothing I can do. I guess I don't have the patience like many of you do.
That's the part you need to let go. People who ordered their cars long before us but wanted Red or live in Europe are still patiently waiting, I just got back from Australia where cars may not be available until next year. I just want to know when I'll get my car, but have no illusions about "fairness". Tesla builds in the order they want to build for their own reasons. I think the whole reservation sequence is nonsense, and they may have actually done away with it (at least for the US).
Tomorrow. I've been very consistent with that prediction for the last week. :wink: My bigger hope is that when we get the VINs we'll find that the cars are almost done. Of course there's always the possibility that any individual car will fail a quality test and be delayed, so it's best to be prepared for that.
MAPC
#158
How do you access anything on the app without having a VIN first? I have downloaded it but it keeps telling me that my account doesn't have a car.
You can't access the app until a VIN has been assigned. a lot of us are in the same boat.
@gregincal and @highedu...I'd say Thursday/Friday based on report from today's tour seeing mostly performance. who knows...
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