I've taken delivery of my Model S on August 15 and still have not been given access to the Tesla App. I only have access to my account online and the account has been paid in full and shows a zero balance. Is this a common thing that happens with a purchase of a Tesla?
No, not normal. Please call Tesla up.
In earlier years, it took several days or hours to get your car on your app.
As of 2018, I got that instantly at the beginning of the delivery when I waited to sign the paperwork.