Just got this email from Tesla:
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Dear ....,
We have made the difficult decision to offer only the Piano Black Front Center Consoles on Model S. After thorough and repeated testing, other decor options did not meet our standards for quality and long term durability. We apologize for the wait you have experienced.
We understand you may be disappointed by this development and have questions for the Tesla Team. Hopefully the section below will answer some of these, but please do not hesitate to raise any further concerns with your local Tesla representatives.
Should you wish to, you will be able to purchase the Piano Black Front Center Console via the link below.
We thank you for your patience, understanding, and continued support.
The Tesla Team
Q&A:
Q: Will I receive the Piano Black console for free or at a discount?
A: Unfortunately no. You may purchase at the listed price.
Q: How is Tesla, an innovative company, incapable of providing this accessory in my chosen décor selection?
A: After thorough and repeated testing, the other decor options initially offered were not able to meet our standards for quality and long term durability. We were therefore not prepared to release them to the market.
Q: Will Tesla make available a newly designed Center Console in the near future?
A: Regrettably, we cannot comment on future products.
Q: If Tesla will have a next generation of newly designed Center Console in the future, can I swap out the Piano Black Console to the new one?
A: Regrettably, we cannot comment on future products. The offer to purchase is for the exact product being offered currently. Each Tesla Sales location has a marketing vehicle with an installed Piano Black Front Center Console. We encourage you to visit the showroom to review the physical product if you are unsure about your purchase.
Q: You can produce a rear console with my decor, how is it possible that you still cannot make one for the front?
A: The rear console was developed with all the lessons learned from the front console miss-steps. We have established new processes and taken steps to make sure similar problems do not happen again.
Q: I’m trying to purchase the Piano Black Console on the website, but it is listed as ‘sold out’. Do I need to get on another list to have it prioritized for me?
A: We are getting inventory and fulfilling them as quickly as possible. Unfortunately, we may encounter temporary supply shortages due to the high demand. Please check back on the website periodically for availability.