Hi everyone I'm new here and I got an email last night from someone in Fremont CA about my Honda Pilot I put in for Trade-in, he said
"Hi
Welcome to Tesla Family!
My name is Jin, contacting you from Tesla Funding Team. I hope this email finds you and your family well.
I am reaching out to you in regards to collecting payout information for your trade-in vehicle.
Would you please contact your lender, Honda Financial Services Canada, and request a 10 days payout statement ?
[Please Note] If you have access to this loan information through website or mobile app, please provide us with a screenshot or an image of payout statement for verification purpose.
We need the information in order to proceed the final trading process. And once we have the document, we will finalize your delivery as soon as possible.
Thanks in advance, and please do not hesitate to reach out to me if you have further concern.
All my best,"
this is the first time I'm doing trade-in and have no idea, any help is appreciated. Thank you in advance.