Obviously, their supplier is having issues and Tesla is therefore prioritizing new production, which makes sense from their point of view. Looks like (at least some of) their glass is supplied by - AGC is leading glass manufacturer for new vehicles.
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Safelite told me that Tesla wasn't the only company with shortages in glass. Both Toyota and Honda were having supply issues but tesla was by far the worst.Update on my glass wait: I received an email last week saying the windshield had arrived, and I have an appointment at the SC for 9/1 that the tech set up for me a few days before the glass arrived. The tech said they would try to get me in earlier if something became available, but I'm not holding my breath. So ~ 2 months for me from initial service ticket to replacement.
As I posted earlier my first email with a delivery estimate stated est. delivery 7/31... and that email was sent AFTER 7/31 while the windshield hadn't even shipped yet. When I had asked about how Tesla could have such a hard time tracking parts the tech made a reference to the possibility of a shipment being cancelled due to problems with the glass. I don't want to read too much into what he said, but it makes me suspect the current issues might be because Tesla received a batch with a lot of rejects, and that threw their expected supplies for new production and repairs into disarray.
Makes sense. And if you're a supplier, who are you going to prioritize, Tesla that has made a million cars in total or Honda/Toyota that make a million a year?Safelite told me that Tesla wasn't the only company with shortages in glass. Both Toyota and Honda were having supply issues but tesla was by far the worst.
Good Luck. I hope 9/1 happens and the glass is good
I'm in the cracked windshield camp on my Model Y now. Great.
Note that Safelite doesn't allow you to select the MY on their quote and appointment website, only the other models. And their live chat agents will confirm they don't work on Model Ys..at least not direct to consumers.
Are you able to break out how much they charged for the windshield replacement and how much they charged for the camera recalibration? Thanks and congrats!Update:
I got my windshield!
Tesla installed it today as well as fixed a sticking handle on warranty and I got my car about 3 1/2hours later.
I hope this means they got glass in and everyone else that is waiting gets service soon
I don’t think they charged anything for camera recalibration.Are you able to break out how much they charged for the windshield replacement and how much they charged for the camera recalibration? Thanks and congrats!
i took a screen shot of my invoice.Are you able to break out how much they charged for the windshield replacement and how much they charged for the camera recalibration? Thanks and congrats!
Wow. Have you considered the protective film? It's expensive and only lasts 1-3 years but it might be worth it in your areaI'm on my third windshield in my MY and it's taken 3 to 6 weeks to get one each time. I just got yet another chip this AM on my drive in. Only had this W/S for about 3 weeks. Driving in AZ is really bad. I even try to avoid the 'truck routes' on my drives each day. sigh.