Hey, I just encountered an auto-park malfunction during the back-in parking with auto-park engaged. It started perfectly but it never stopped and hit the wall in the back side of the car causing the bumper and backdoor to damage. I immediately reported to Tesla and was told they will get back to me with findings from the logs. I kept sending emails to them for the result of investigation but they only responded with one email saying they are waiting for the result.
Today I popped into the local service center and asked them to look into the case. They said to me the trace shows I never turned on auto-park function during the backup parking. This is a BIG SURPRISE to me and I never expected they totally lied about the incident.
Has anyone else encountered similar incident and Tesla also denied of any malfunction of the features? Fortunately I have a witness who was just outside of my car and saw how the car drove and hit the wall.
Thank you in advance for sharing your experiences if you have
Ray
Today I popped into the local service center and asked them to look into the case. They said to me the trace shows I never turned on auto-park function during the backup parking. This is a BIG SURPRISE to me and I never expected they totally lied about the incident.
Has anyone else encountered similar incident and Tesla also denied of any malfunction of the features? Fortunately I have a witness who was just outside of my car and saw how the car drove and hit the wall.
Thank you in advance for sharing your experiences if you have
Ray