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My CPO (2-yr Warrenty) Experience - Reserved On First Day of New Program

Discussion in 'Model S: Ordering, Production, Delivery' started by NateTowns, Jul 15, 2017.

  1. NateTowns

    NateTowns New Member

    Joined:
    Jul 15, 2017
    Messages:
    3
    Location:
    Claremont, CA
    Hi All,

    I'm new to the Tesla family; long-time reader, first time poster.

    I reserved my 2013 Model S P85+ on the first evening of the new 2-year warranty CPO program for cars with higher mileage, and thought I'd share my delivery experience:

    First, my car specs:
    Silver Metallic Paint
    Sun roof
    21" Grey Performance Plus Wheels
    Black Performance Interior
    Obeche Wood Matte Decor
    Carbon Fiber Spoiler
    Free Supercharging
    Twin Chargers
    Tech Package
    Active Air Suspension
    Sound Studio Package
    Rear Facing Seats
    Performance Plus Package

    There was a whopping 68,800 miles on it and the price came in at $47,000.

    While the miles scarred me, it was within my price point and I only plan to have the car for the two years it's under warrently, so I quickly pulled the trigger and anxiously awaited.

    Ill leave out info on the administrative stuff, but if you have any questions, feel free to ask.

    In preparation for the delivery day, I scoured these very forums to learn what to expect and what I should be checking on the car.

    Two days prior to delivery, I asked Tesla to have their inspection checklist, alignment specs, and due bill form ready for me when I arrived. I decided to bring my Dad with me to help me look over the car as his attention to detail is better than mine, and I was worried I'd be too excited and forget to look over everything.

    On the day of delivery, we arrived about 30 minutes early and entered the show room and sat down. After about 10 minutes (shocked it took this long) somebody came up to us and asked if we were here for a test drive - once I said I was here to take delivery the tone changed, multiple people came and introduced themselves and everybody was suddenly really nice/accommodating.

    They did not have the items I requested ready for me, but I eventually got the checklist although I did not get alignment specs.

    Through checking out the car, a few things were added to the due bill:
    1. Missing spoiler (not sure how that happened).
    2. Sun roof only opening to about 66%.
    Discovered right after taking delivery:
    3. Brake pedal loose.
    4. Tire pressure sensors.
    5. Screens keep freezing.

    I know this sounds like a lot, but I was still extremely impressed with the car (as was my dad). Literally could find no signs of wear, inside or out. Not even a small rock chip or any issues with the paint or seats. Couldn't believe it considering the miles. Also, they put on 4 brand new tires, and a bunch of other new stuff I can't remember.

    4 days after taking delivery I brought it back to fix the issues above and was given a loaner non-Tesla for two days (didn't know I needed to request a Tesla loaner in advance - won't make that mistake again).

    Now, as of yesterday, I have my car back and everything is perfect minus a slight rattle when I release the break peddle, but I won't worry about that until I have a few other reasons to take it back in for Service.

    All in all, I think I lucked out just not with the quality of this highly used S, but also with the price, as my research shows comparable CPO's now going for about 10k more than I paid. Guess it paid off to buy on the first day of the 2-yr warranty CPO program.

    If you want anymore specifics, please ask away - happy to have join the Tesla Fam!

    Nate
     
    • Like x 1
  2. Akikiki

    Akikiki A'-Lo-HA ! y'all

    Joined:
    Nov 26, 2012
    Messages:
    2,308
    Location:
    Kaneohe
    I've bought 3 Model S's now never heard of alignment specs. What's alignment specs and why do you think that would make any difference?
     
  3. NateTowns

    NateTowns New Member

    Joined:
    Jul 15, 2017
    Messages:
    3
    Location:
    Claremont, CA
    It was recommended by somebody on a thread. Basically, I just wanted to ensure the wheels were checked for proper alignment before taking delivery. Usually, they would have been able to pull the specs for me to quickly look over - but since I took delivery on a Saturday they weren't able to pull them (this is why I asked them to do it two days before I took delivery).

    It would have made a difference if not properly aligned because then more tire-wear than necessary would be occurring. I read lots of CPO horror stories so was just trying to be as safe as possible.

    In this case, they ended up putting on 4-new tires - so I was not worried about alignment since I could be fairly certain they wouldn't put new tires on without checking alignment.
     
  4. alloverx

    alloverx Member

    Joined:
    Mar 20, 2016
    Messages:
    138
    Location:
    Seattle
    Well if they did not do an alignment are you allowed to have someone else do one?
    -Would seem a small investment given you have 4 new tires.
    -Guess you can monitor the tires for tire-wear too.
     
  5. TravisT

    TravisT Member

    Joined:
    Jun 11, 2017
    Messages:
    35
    Location:
    Kansas City
    Glad to hear your experience was overall good. Like I mentioned in another thread, I got basically the same car, except Metallic blue with tan interior, 65K miles, and $47.5K. Hoping our delivery goes as well as yours did...and soon. Ordered on 6/8.
     

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