Don't think this is a UK-specific question, but its something I just haven't got around to checking out ... and I should really ... so here goes
I very rarely get updates, historically mostly only when car was at Tesla, and on other occasions they have been only the mega-versions and quite possibly pushed by Tesla OTA - I've been below 1% of fleet not yet upgraded when I have got those sorts of update.
I used to get updates regularly, haven't done for well over a year, still don't have the new maps (I mention that as I assume it is a massive download and Tesla won't rush to push that OTA [at their expense])
When I get home and park I'm within a few yards of WiFi. I have a number of repeaters available ... car connects to the one which is indeed closest. Main screen ICON shows a strong signal. I see some activity on the logging for my WiFi box (although I haven't looked at it closely, other than "is there any traffic). (I could try unplugging that repeater and see what the car then connects to, and if that makes any difference, I could also physically cable a repeater and place it right next to the car if anyone thinks that is a worthwhile test)
I just assumed something was duff, but in trying to get to bottom of this:
I deleted the WiFi connection and created a new one from scratch (I actually have two separate channels, one that goes through Cisco stuff which we use for "work stuff", but the other is "straight out of the door" so ought to have no restrictions, and that's the one I use, but I've tried both)
Rebooted dashboard (but I do that every week or two anyway)
I typically cannot get Spotify to play anything when sat in my drive. The place where I park has no LTE signal. If it was already playing something when I drove home it will usually (but not always) carry on with additional tracks if I stay in the car. But if I try to choose a different artist (i.e. from favourites) it usually fails to bring up any tracks (but not always - perhaps a little LTE signal creeping around the building ...).
But every time I try to do a SEARCH it fails. Either search for music (Spotify) or search for a destination (SatNav). if I drive 10 yards down the road and I can do either of those things.
Surely those searches should work just fine over my WiFi? and maybe this is an indication that something is wrong which might account for failure to download updates?
I very rarely charge at home (charge at work). No WiFi or LTE available at work at all. So if Tesla is not downloading somethings when WiFi available (at home) but SOC is low-ish, and not plugged in, that might be a reason I'm missing out? (But back when I did get downloads regularly my CONFIG was the same)
Drivers door was replaced (side swiped), is that the side of the wing mirror for the WiFi sensor? I did ask Tesla to check the WiFi at last service but they just said "its fine" ...
Any ideas or suggestions for tests would be appreciated. My dayjob is IT, so I should be competent, but I'm Software and I generally speaking hate hardware and leave that to someone else, so I might not be as agile as I should be
I very rarely get updates, historically mostly only when car was at Tesla, and on other occasions they have been only the mega-versions and quite possibly pushed by Tesla OTA - I've been below 1% of fleet not yet upgraded when I have got those sorts of update.
I used to get updates regularly, haven't done for well over a year, still don't have the new maps (I mention that as I assume it is a massive download and Tesla won't rush to push that OTA [at their expense])
When I get home and park I'm within a few yards of WiFi. I have a number of repeaters available ... car connects to the one which is indeed closest. Main screen ICON shows a strong signal. I see some activity on the logging for my WiFi box (although I haven't looked at it closely, other than "is there any traffic). (I could try unplugging that repeater and see what the car then connects to, and if that makes any difference, I could also physically cable a repeater and place it right next to the car if anyone thinks that is a worthwhile test)
I just assumed something was duff, but in trying to get to bottom of this:
I deleted the WiFi connection and created a new one from scratch (I actually have two separate channels, one that goes through Cisco stuff which we use for "work stuff", but the other is "straight out of the door" so ought to have no restrictions, and that's the one I use, but I've tried both)
Rebooted dashboard (but I do that every week or two anyway)
I typically cannot get Spotify to play anything when sat in my drive. The place where I park has no LTE signal. If it was already playing something when I drove home it will usually (but not always) carry on with additional tracks if I stay in the car. But if I try to choose a different artist (i.e. from favourites) it usually fails to bring up any tracks (but not always - perhaps a little LTE signal creeping around the building ...).
But every time I try to do a SEARCH it fails. Either search for music (Spotify) or search for a destination (SatNav). if I drive 10 yards down the road and I can do either of those things.
Surely those searches should work just fine over my WiFi? and maybe this is an indication that something is wrong which might account for failure to download updates?
I very rarely charge at home (charge at work). No WiFi or LTE available at work at all. So if Tesla is not downloading somethings when WiFi available (at home) but SOC is low-ish, and not plugged in, that might be a reason I'm missing out? (But back when I did get downloads regularly my CONFIG was the same)
Drivers door was replaced (side swiped), is that the side of the wing mirror for the WiFi sensor? I did ask Tesla to check the WiFi at last service but they just said "its fine" ...
Any ideas or suggestions for tests would be appreciated. My dayjob is IT, so I should be competent, but I'm Software and I generally speaking hate hardware and leave that to someone else, so I might not be as agile as I should be
