Not recently but I did when I got my car before last. The decoded version of what they’ve told you is likely to be they wanted to use all logistics to get new cars delivered as it was end of the quarter. In my case they said the car had received minor damage to the rear bumper. With used cars, you/we are second class citizens
I know it’s frustrating and I’ll add it took 3 attempts to finally deliver mine, but it did appear in the end. Tesla also bought it back for more than I paid a year later when I bought a MY but sadly I doubt they’ll also do that for you. On a positive point, mine needed some warranty work and there were no issues with it being used. You’d expect there not to be, but at times you can never be sure with Tesla.
Not even getting to the trying to deliver stage and the whole time I am losing warranty which was the only reason I am buying through Tesla.
Although, that said, there's a bunch of lovely M3s round my way and all fairly well priced, I'd just be without that extended warranty, so returning the car under distance selling and using the money elsewhere may end up being a thing.Ok, so I called the 01628 450660 number, held for 10-15 mins until the 'press 1 for callback' option was available. They actually called me back pretty quickly today, within 5 mins or so, maybe that's because I've now paid in full for the vehicle.Ha, I'm in the same boat @AndyFov - that would be the ultimate disappointment, to wait all that time and pick up the car from whatever random location they decide and see that it was a bargain because all the wheels are trashed, the interior is worn out and it's done 30K of performance launches and track time!
Thanks for the update @redmamoth, that's really interesting. To be back at that 'helpful but unhelpful' stage after being given a collection date is really frustrating and underwhelming. I hear what others are saying about new cars consuming all the logistics/transport slots, but you would think they would have looked at whether that's the best way of doing stuff. I'm sure somebody knows, but why not just make Corby the used car collection site for those cars that have to go there for work? Seems like it would be far easier and cheaper for them, not as convenient as NEC for getting to, but hey.
Yeah, that would be the smart thing to do. Or at least give people the option to wait and collect from the NEC or collect now from Corby, I know what I would choose.
