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New Charge Port Installed (Cold Weather Version)
- Thread starter tuffcalc
- Start date
Nope, this is the internals of the charging port. You'll know if you have the issue it fixes because you'll have had times where you can't pull out the charging cable (so you can't drive anywhere) or you can't physically plug it in so you can't charge. Fun stuff and I'm so glad they fixed it - I was not going to do another winter with the risk of getting stranded again.
@Tony_YYZ Mine was replaced a couple of days ago and no problems charging at all - seems like the tech screwed up or it's a defective part - my money would be on #1. Also they should have plugged it in and checked the charging at the service center - the mobile tech did.
Tony_YYZ
Tezler Guru
Yeah I'm betting something wasn't installed correctly. I was supposed to go back today but don't know if I'll make it due to the weather.
Liquidmetal101
Member
Had my charge port replaced a week and a half ago, now my adaptor wont work, not charging. I tried at a number of chargers around Ottawa, called Roadside and set up an appointment, still waiting on mobile tech to get back to me. Really frustrating.
I just reached out to Testa Lawrence and got an immediate reply saying they will send the mobile team to replace the charge port. I didn't mention that I knew about the new part, just wrote an email follow up to my initial complaint from months ago. Mobile team already reached out to say they are on it. Colour me impressed by the response time! 
Hopefully the new part works well.
Hopefully the new part works well.
5_+JqckQttqck
Active Member
Liquidmetal101
Member
Happened to me after the “fix”. It was the manual latch that was not properly positioned. Do you hear many clicks before the error?
And my charge port is messed up. It won't charge more than 16A at any level 2 charger. I have to take it back for them to see what happened.
Tony_YYZ
Tezler Guru
Tony_YYZ
Tezler Guru
Went back to the Service Center this morning, they fixed it right up for me within a few minutes. It was indeed an issue with the emergency latch. Currently charging up at 30A while at work.
5_+JqckQttqck
Active Member
If you want to be super stalkerish, you can try to correlate a 11KM radius circle around the Mississauga Supercharger with known Plugshare data pointsTony, where's your work charger
Tony_YYZ
Tezler Guru
Tony, where's your work charger
Haha, no it's not on Plugshare.
5_+JqckQttqck
Active Member
Tony_YYZ
Tezler Guru
I'm seeing like 3-5 Model X's a day now. I rarely see 3's in my daily travels. Saw one 3 this morning while going to the Service Center.
Jctin
Member
Tesla mobile service - awesome. Charger replaced, tested and good to go.
Sofware update pushed to car also.
Great job
Sofware update pushed to car also.
Great job
I contacted Mississauga Service and explained to them I did have my pin not locking in at times, they suggested that I use Rain X as lubricant to keep any water away.
Really? They’re going to gas light customers that have the issue and know there’s a solution? Rain X??? Are they going to say ‘uh no we didn’t just replace a port yesterday for someone else’?
DMC-Orangeville
Audi eTron & John Deere 5100E
To repeat a post from another thread:
Limited Charging - due to cold temperature
The Tesla Canada team was forthright that A) they have a fix, B) they don't have enough of the parts made to fix everyone (globally) yet, and C) Canada was getting priority.
Limited Charging - due to cold temperature
The Tesla Canada team was forthright that A) they have a fix, B) they don't have enough of the parts made to fix everyone (globally) yet, and C) Canada was getting priority.
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