New Iphone 12 Pro Max In Case Not Charging On Wireless Tesla Pad

[tdwin2000]

Not sure if this has been posted or anyone else has this issue as well. The brand new iPhone 12 Pro Max in an Otterbox case (supposed to work with a wireless charger) and it's not charging in our new Model Y. I did a quick Google search and someone said the phone has to be placed in an exact position on the charging pad. I moved it all around, on the left and right side of the charging pad. Nothing. Any help would be appreciated. Thanks.

 

[tdwin2000]

Tried with the case off and it charged fine using the 12 Pro Max. I am writing this as some people mentioned that even without a case theirs wasn't charging. My case is by Otterbox and supposed to work with wireless charging.

 

[dgstan]

Does the phone and case charge when using a different wireless charger? I've heard the Tesla pad isn't very strong.

 

[Gizmotoy]

There are two other big threads about this. Here's one: iPhone 12 Pro Max and charging

 

[tdwin2000]

Purchased this case today...it worked in my Y and in my 3...all is great. Apple MagSafe clear case.

 

[Srad600Volt]

Purchased this case today...it worked in my Y and in my 3...all is great. Apple MagSafe clear case.View attachment 613969 View attachment 613970

Really? I have the same phone and case and it will not charge in my MY. Strange...

 

[Gizmotoy]

Really? I have the same phone and case and it will not charge in my MY. Strange...

When I was 3d printing that spacer to fix this (see the other threads) I found that the tolerance here is very, very tight. Fractions of a mm make the difference between working and not working. That case has mixed reports. You might try removing the lip and reinstalling it to see if that helps (it just slides off towards the drivers side).

 

[Srad600Volt]

When I was 3d printing that spacer to fix this (see the other threads) I found that the tolerance here is very, very tight. Fractions of a mm make the difference between working and not working. That case has mixed reports. You might try removing the lip and reinstalling it to see if that helps (it just slides off towards the drivers side).

I will definitely try that, thanks.

 

[tdwin2000]

Really? I have the same phone and case and it will not charge in my MY. Strange...

I wonder if they changed something in the car's charging pad. My VIN is 60,3XX (barely a 2021 model). What is your VIN, just curious?

 

[PKOttawa]

Is there any way to swap out the charging pad with a MagSafe one? This would click the phone into the exact correct position..

 

[Gizmotoy]

Is there any way to swap out the charging pad with a MagSafe one? This would click the phone into the exact correct position..

Given magsafe isn't strong enough to hold a phone in a moving car, it actually just makes positioning the puck really hard. But the whole charging panel comes out and can be replaced. Someone could theoretically make a magsafe one.

I also saw a post in one of these threads where they just glued a magsafe puck to the existing charger.

 

[Srad600Volt]

When I was 3d printing that spacer to fix this (see the other threads) I found that the tolerance here is very, very tight. Fractions of a mm make the difference between working and not working. That case has mixed reports. You might try removing the lip and reinstalling it to see if that helps (it just slides off towards the drivers side).

Great tip Gizmotoy! This worked.

I wonder if they changed something in the car's charging pad. My VIN is 60,3XX (barely a 2021 model). What is your VIN, just curious?

I have a 2020, but Gizmotoy was right, all I needed to do was move the little spacer about 1/16" of an inch and my phone slid down by that same amount and started charging just fine (in the case).

 

[bbmertz]

Given magsafe isn't strong enough to hold a phone in a moving car, it actually just makes positioning the puck really hard. But the whole charging panel comes out and can be replaced. Someone could theoretically make a magsafe one.

I also saw a post in one of these threads where they just glued a magsafe puck to the existing charger.

That was me who used double-sided tape to put a MagSafe charging puck on top of the wireless charging pad. I ran the cable to the USB-C port after unplugging the wireless unit. It works great and have not experienced any issues with the phone moving while driving.

 

[laservet]

NSIAP but:

iPhone 12 wireless charging problem – fix on the way - 9to5Mac

 

[Crisss1205]

NSIAP but:

iPhone 12 wireless charging problem – fix on the way - 9to5Mac

That is a completely different issue. The 12 Pro Max is just too big to sit correctly on the charging pad. My 12 works fine but the 12 Pro Max does not as it sits too high.

I got the Taptes wireless charger for $32 on cyber monday and it works fine with all my phones.

 

[CLLACAB]

I went with the Temai charging pad. iPhone 12 Max charges fine in the horizontal position.

 

[noshadow]

I went with the Temai charging pad. iPhone 12 Max charges fine in the horizontal position.

I only see a Model 3 compatible charging pad on their site. Is that the one you got and it fits?

 

[CLLACAB]

Yes, but my wife does not like the horizontal view....so she is making me buy the Jeda. If you are interested in my Temai, send me a DM....I'll make you an offer you can't refuse!!!

 

[EleaE]

Great tip Gizmotoy! This worked.


I have a 2020, but Gizmotoy was right, all I needed to do was move the little spacer about 1/16" of an inch and my phone slid down by that same amount and started charging just fine (in the case).

What do you mean by “the little spacer”?

 

[Gigaron]

My pad would not charge my iPhone 12 Pro in a Moment case or the wife’s phone in a Seidio case. Mobile service replaced the pad and all is fine.