My guess is coat hanger, never mindAnd ignore the silly middle-school banter on this thread.
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My guess is coat hanger, never mindAnd ignore the silly middle-school banter on this thread.
If a Tesla salesman told you to jump off a cliff would you do it? Common sense should have told you to keep the key card in your wallet all times. Have you ever heard of a phone app working flawlessly 100% of the time? Even if it did, is it not possible to lose you phone or have its battery go dead?Tesla representatives told me , I don't need to carry the card key as long as I have my phone.
The app for roadside assistance didn't fail. I was also responding to them via app. There is a whole list of messages on my phone.
Do you know how ridiculous your comparison is ? comparing not carrying the card to jumping over the cliff?If a Tesla salesman told you to jump off a cliff would you do it? Common sense should have told you to keep the key card in your wallet all times. Have you ever heard of a phone app working flawlessly 100% of the time? Even if it did, is it not possible to lose you phone or have its battery go dead?
The Tesla app uses Bluetooth. It doesn't use WAN or WifFiASSUMING those statements are in fact what happened, it's only attributable to an ignorant salesman. Every traditional dealership has people like that, and Tesla is not immune. It's not out of the ordinary for salespeople to try to overly impress customers by exaggerating features. But it's also not out of the ordinary for some customers to hear what they want to hear, and interpret information given to them in a wrong way. It's perfectly possible that "it'll work as long as your phone has signal" can be heard as "it'll work all the time" (because my phone will always have signal).
The Manual also says that if your Tesla has LIthium Ion battery then you should charge to 100%. However, my Tesla started complaining when I charged my battery to 100% two days in a row.As per the user manual
CAUTION
Always carry your key card with you in your purse or wallet to use as a backup in case your authenticated phone has a dead battery, or is lost or stolen.
Model 3 Owner's Manual | Tesla
Learn about the types of keys that your vehicle uses to lock, unlock and drive.www.tesla.com
You said, "ignore silly middle-school banter".No, you were given bad advice. And ignore the silly middle-school banter on this thread. Comes with the territory.
In any case I'm sincerely interested in how this issue was resolved? Was it as simple as using the Tesla key or was there another problem?
Rich
The Tesla app uses Bluetooth. It doesn't use WAN or WifFi
I am an engineer myself!
I have multiple individual patents to my name!
I know how technology works.
The issue here is not just that the app didn't work. The issue is that Tesla didn't give proper information and they closed the roadside assistance without doing anything.C'mon man, your phone could be stolen, left behind, in your pocket when you go swimming, just plain fail, run out of battery and so on. The idea that it would ALWAYS work to open your car is incredibly naive.
You really haven't thought things through considering you're an engineer with multiple patents. Even if what the Tesla employee said was true and the phone unlocks the car 100% of the time, what happens if your phone is stolen or you accidentally dropped it in the ocean while at the beach?The issue here is not just that the app didn't work. The issue is that Tesla didn't give proper information and they closed the roadside assistance without doing anything.
You said, "ignore silly middle-school banter".
Why isn't this deemed as personal attack by the moderator?
My post with even milder reply was deleted!
Or may be some people have more "privilege" than the others?
After looking at slap incident at Oscars, I am not surprised by any of the schoolyard bullying like this.
Putting aside you are wrong about it not using WAN (as others mentioned), as an engineer at the time did you try the basic trouble shooting steps for any app that is having problems connecting to a device?The Tesla app uses Bluetooth. It doesn't use WAN or WifFi
I am an engineer myself!
I have multiple individual patents to my name!
I know how technology works.
The Manual also says that if your Tesla has LIthium Ion battery then you should charge to 100%.