I took a little road trip yesterday to pick up a few items at a high-end grocery store that I can't get locally. This particular store has had Tesla chargers since it opened about a decade ago. When I arrived, I found one of the Tesla chargers had a busted connector. The other one had a shattered faceplate, but it still worked. The other four charging stations had only 120-volt outlets. There was one 14-50 outlet on a light pole that was mostly covered by a tree - it wasn't advertised for EV charging.
While I shopped and listened to a live band, I got enough charge to cover the 40-mile drive there.
As I was about to leave, a new Nissan Ariya backed in and I noticed the driver engaged with her phone. I assumed she was using an app or website to find a charging location. I rolled my window down and she did the same. I asked her if she needed to charge and she said yes and that she had just bought the car.
I explained to her that the only two chargers there were only for Teslas and that the 120-volt outlets were nearly useless for use while shopping. I told her there was a hidden 240-volt outlet if she had a charger with a matching plug. She did and I helped her plug in. The outlet had power, but her vehicle refused to charge - it just gave some generic error about the charger not being ready even though the lights on the charger indicated it was working normally. She decided to skip charging at the store and head home to charge, but the vehicle refused to let go of the charging connector and it wouldn't drive with the connector still in the vehicle. While she called the dealer for help, I suggested uplugging the charger from the power outlet and plugging it back in. That worked - the charging connector came out of the vehicle, but she didn't want to try again for fear that it would get stuck.
I could tell that they were first-time EV owners and, sadly, I don't think they knew what they were getting into when they bought it. I could also tell they were rather frustrated that my Tesla was able to charge easily unlike their new Ariya. It sounds like the only way they have to charge is from a 120-volt outlet at home. There are Tesla Superchargers a few miles away, but no CCS chargers in the area.