I was involved in an accident two days ago while driving my Tesla. I had a USB drive plugged into the car and had cleared out old clips to ensure there was sufficient storage space before the accident happened. However, when the accident occurred, the dash cam failed to record the footage.
I have already requested a copy of the data from Tesla, but the documents they provided did not include the video footage. I am concerned that without this crucial evidence, the other driver's auto insurance company may deny liability for the damage to my car, even though I was not at fault.
Does anyone have a similar experience that could advise me on how to request the footage from Tesla, if they have it stored on their servers?
Many thanks!!!
I have already requested a copy of the data from Tesla, but the documents they provided did not include the video footage. I am concerned that without this crucial evidence, the other driver's auto insurance company may deny liability for the damage to my car, even though I was not at fault.
Does anyone have a similar experience that could advise me on how to request the footage from Tesla, if they have it stored on their servers?
Many thanks!!!