neroden
Model S Owner and Frustrated Tesla Fan
Second largest problem Tesla has (after the appalling communications cluster****s). They need to roughly double the number of service centers, and they need to have done it *two years ago*. I'm assuming it was due to money shortages. (The communications disaster has no excuse. It's simply mismanagement.)Depends entirely on the service center but CA is significantly over stretched with number of cars vs number of service centers and Tesla is dragging it's feet at the slowest possible pace with regards to adding more service centers... Why? Who knows... It's been a problem since day 1...
I had to get an Enterprise rental last time my car went into the shop, because (as usual) they were short on loaners. They were pretty good about getting me a suitable car.