Just took delivery of my S60D. I was all set to go and inspected the exterior and interior before I signed the papers and remitted payment. Then it occurred to me that I should check the seats to make sure they were the perforated/ventilated variety. Nope...solid tan leather. Unfortunately I was up against a work meeting I had to attend and had already signed the documentation (admittedly, didn't notice until after I signed). Because my trade was now their car and I was also in a hurry, I didn't think I had any choice in the moment but to take delivery. I brought it up to the delivery specialist (Ray), and he talked about how they were only available for a short time, yada yada. I specifically purchased the upgrades package for the seats, as I didn't care about the other inclusions. I had expressed this info to the owner advisor after my order was placed (1/12/17) but before it was confirmed. I would have left off the package or removed it within 7 days if the seats were not going to be ventilated. I communicated this to the owner advisor, and I have a text from him on 1/16/17, "confirming your car will have the ventilated seats unless you request the non-ventilated seats." At this point, what recourse do I have? It was a $3500 package I wouldn't have purchased, although I'd rather just have the seats as promised. Needless to say, I left with the car but actually feeling angry instead of jubilant (and in a hurry, but that's my own fault). I intend to escalate as much as it takes to either get it fixed or get $3500 back. Should I work back through the delivery specialist's manager, the owner advisor's management (different locations), or someone else via corporate? Thanks in advance.