Our smart meter has been sending readings to Octopus for over a month (but with the time offset I've previously noted). They're showing
"We're receiving the half-hourly readings we need from your smart meter!
Won't be long now, we're just getting everything ready for your new tariff."
Is this normal? Tariff shows as Octopus Go and has done since a fairly short period after readings became available.
Meanwhile they want us to try turning the entire house off for an unspecified period (I think an hour ought to be sufficient, but there's never a convenient time to have a power cut) to help diagnose the smart meter time offset. This is despite it being obvious from the meter data and our statements regarding when we charge the car vs the time the smart meter data shows the consumption.