I get a call from my sales associate. We tried MR with an upgrade and AWD with a downgrade - neither were accepted with the white seats.
We're back to Midnight Silver/Black. If anyone can figure out how to get white seats on a LR RWD, please, please, please post.
From your prior posts it appears that you already had a LR RWD on order prior to 10/18 (the date of the Mid Range release). Other people in your same position were able to log into the online configurator and change their vehicle to have the white interior. None (zero) have been produced to date. Perhaps the fact that you had a VIN assigned indicated that you were going to get a car sitting in inventory or this caused some other problem with your specific order ??
White interior has been available on all Tesla models for $1,000 since 10/18. This includes the Model 3, the Model X and the Model S. Tesla has to make all Mid Range RWD and all new Long Range RWD cars in a new production run so there is no reason to believe they will put white interior in a less expensive Mid Range RWD
but not a more expensive Long Range RWD. ANY and all Long Range RWD with a white interior will come in a new production batch that will be made this month - none will exist in prior inventory. Ditto for Mid Range RWD with white interior. Long range RWD was only off menu for ~7 days and if you didn't have an open order / open case for a LR RWD with a white interior you will be out of luck.
I completely agree with you that this is a terrible customer experience you are having. The Owner Advisers, their managers and the entire sales staff seem to have no idea what Elon is doing on any given day.
I would recommend you continue to escalate your case daily. I would also call the Fremont Sale center on a daily basis to establish a relationship with someone there.
I would be nice, but firm, in your position that you are only taking a long range RWD with a white interior and if that means your Sales Advisor has to give you a LR AWD for the cost of your Long Range RWD so be it. The other option Tesla has is to make you an AWD with white and remove the front motor for you. This is a Tesla problem - make it their problem. I would not cave into their circular logic. They have 1 factory that makes all their cars and all their cars are available with white interior for $1,000. If they have to sell you an AWD for the RWD price because someone messed up so be it. It sounds to me like someone messed up and they just aren't telling you.