That stinks....I would have hoped these people that left negative reviews would have first reached out to you to make it right. And from what I'm seeing here in this thread, you are doing everything you can to make everything right...even if the end user messes the install on their end. I think you've gone above and beyond as a seller. I am most definitely going to order your wrap kits....I'm just holding off for now because despite being able to configure my 3 since the end of March, I'm deferring and waiting for the white interior on non-performance models and potentially the standard battery. So I might not get my car until very late in the year. But once I do, you can expect an order from me.
Thanks for doing all that you're doing! Your work, your work ethic, and the awesome way you treat your customers is exemplary !
--Cintoman