I've paid thousands of dollars for the Ranger Everywhere plan and I expect them to honor their side of the bargain. I'm not going to take a day off work (they are closed on weekends) just to drive down to Orange Country. That's over 100 miles each way from where I live, and the traffic is horrible (probably take several hours each way).
Anyway, back on topic. My claim was that 80 loaner cars (for the whole nation) is not nearly enough, and that Tesla is nowhere near the 1st company to offer same-make loaner cars. I see this as a "step in the right direction", but let's not pretend it is some fantastic thing that Tesla is pioneering. This should have been the policy since day #1, and they need more loaners than that. I think 80 cars might be an okay amount to start with, but it needs to scale as more cars are sold.
Here's what Hyundai offers (taken from their official press release):
Hyundai will continue to offer its unique ownership experience for Equus customers, including tailored dealership showrooms, "Your Time, Your Place" at-home vehicle demonstrations, "At Your Service" valet service appointments and an interactive owner's manual app for Apple iPad®.
The sales and service experience for Equus is unlike any other in the industry, with a special focus on the customer's time and convenience. Prospective buyers can participate in the "Your Time, Your Place" valet test drive program, where a specially-trained Product Champion will deliver an Equus to their home or office for a personalized, convenient shopping experience. Equus also features the industry's first interactive owner's manual app, providing a convenient and simpler way for owners to become familiar with the full capabilities of the vehicle.
Another benefit of Equus "At Your Service" is completely free maintenance services throughout the five-year, 60,000-mile bumper-to-bumper warranty period. During this five-year period, any maintenance or warranty issue is fully covered by Hyundai, providing exceptional peace of mind to Equus owners. When service is required, Equus owners can schedule their maintenance and service through a simple online scheduling system or from the interactive owner's manual. An Equus owner can also choose to have their vehicle picked up at their home or business, with a complimentary loaner dropped off. Once service is completed, the owner again chooses the time and location for the vehicle to be delivered.
source:
2014 Hyundai Equus gallops into New York with first major refresh