+1My primary concern, as I mentioned in the last message I directed to lola, is that Tesla may be headed in the wrong direction with respect to how they handle issues like these. There have been a whole lot of these types of things, where Tesla seems to be letting customers down, instead of exceeding expectations. I'm very concerned that eventually it is going to catch up with them, at which point the consequences might be much more severe than if Tesla just dealt with the issues now, and then changed their practices moving forward.
Even if they don't lose in the political or legal arenas, they definitely lose brand loyalty and trust. Furthermore, it makes me personally nervous -- because if Tesla triggers their own demise, I don't know what (new) car I will ever want to buy again.
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Beautifully stated.... I sent direct mail to JB et al asking for additional clarity and stating my disappointment in some areas of how this is being handled; though have no expectation of direct response. Rather, my hope is that someone who had the zeal to help start this company will listen and embrace the feedback as the gift intended.
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I think if you accidentally leave a box of donuts on the front desk they won't go to waste though.Fun fact - I just learned the hard way that Tesla employees sign an agreement not to accept gifts from customers. So I'm going with Plan B - shameless flirting.