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Phantom Firmware Update?

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Stopped by a SC today for scheduled repair and almost immediately, my app told me an update was ready. I got excited because I already had 2019.32.1 53f03e4 installed which I understood to be the latest release. I thought perhaps I had been brought into the EAP as was promised so many months ago. After service, I ran the update and after 30 minutes of relays clicking and a reboot, the system update completed and... I was still on 2019.32.1 53f03e4. Has anyone else experienced this?
Happening to my Sept ‘17 X right now (downloading an available update). Already on 2019.32.1
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For the second time in a month, my car told me there was a software update which I told it to install, then it said it failed and to wait for the next one. But the version number updated. So now I don't know if I have the old version, the new version, or something in-between.