TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Phone and Keycard Locked in Car

Discussion in 'Model 3: User Interface' started by Cookiemobster, Aug 20, 2018.

  1. Cookiemobster

    Cookiemobster Member

    Joined:
    Aug 9, 2018
    Messages:
    7
    Location:
    Las vegas
    This morning I parked the car and walked around to the passenger side to retrieve my backpack and purse. The car auto locked as I walked around the car, leaving my key card and iPhone locked in the car. Does anyone know how this can happen???? I know the Tesla app was open and the bluetooth was on, but I have noticed a few times where there are server errors and phone key connection issues. I figured if I could drive all the way to work, this shouldn't have been an issue at the time. Is it possible the phone key disconnected in the 30 seconds it took me to walk around the car. This really concerns me since I often do this to get my toddler out of the car before grabbing my purse. Luckily I have an apple watch and was able to call my husband and he unlocked it remotely.
     
    • Informative x 2
    • Helpful x 1
  2. YauKwan

    YauKwan Member

    Joined:
    Nov 14, 2016
    Messages:
    259
    Location:
    New Jersey
    Get Remote S for your apple watch. You should be able to use that as a backup to open your car from the apple watch.
     
    • Like x 1
  3. dusdev

    dusdev Member

    Joined:
    May 15, 2018
    Messages:
    116
    Location:
    Ontario
    Big fail again for phone as key. Where is the fob??
     
    • Like x 1
  4. andremc

    andremc Member

    Joined:
    Apr 30, 2018
    Messages:
    53
    Location:
    florida
    If there was one, it would be safe and sound in the purse...which is locked in the car. ;)
     
    • Disagree x 5
    • Funny x 4
    • Like x 3
  5. Cookiemobster

    Cookiemobster Member

    Joined:
    Aug 9, 2018
    Messages:
    7
    Location:
    Las vegas
    For my other cars, there is no way to lock a key fob inside the car. The car recognizes the key fob is inside the car and will not lock unless you physically lock it inside with another key fob. Unfortunately, the key card isn't as sophisticated and not recognized by the car...
     
    • Like x 6
    • Informative x 1
  6. Velander

    Velander New Member

    Joined:
    Aug 20, 2018
    Messages:
    1
    Location:
    Portland Oregon
    This has happened to me too. My other key card was with my wife at her work. Luckily my son was home so I was able to call Tesla support and get them to remotely unlock the car once they verified I was the owner by asking me some questions.
     
  7. dusdev

    dusdev Member

    Joined:
    May 15, 2018
    Messages:
    116
    Location:
    Ontario
    That doesn't make sense. You can't lock the car when the fob is in the car. If the car has a lock button on the door handle, the fob must be outside to use the button. If the fob is detected in a closed trunk, the trunk automatically pops open. This problem was solved for the past 10 years.
     
    • Like x 3
  8. diamond.g

    diamond.g Active Member

    Joined:
    Nov 5, 2015
    Messages:
    1,471
    Location:
    Moyock, NC
    Bolded by me. Uh Tesla doors don't have a lock button.
     
    • Informative x 2
  9. richrootes

    richrootes Member

    Joined:
    Aug 31, 2014
    Messages:
    282
    Location:
    North Vancouver
    Take your purse and/or your phone with you

    Quite simple really
     
    • Disagree x 9
    • Like x 2
    • Funny x 1
  10. dusdev

    dusdev Member

    Joined:
    May 15, 2018
    Messages:
    116
    Location:
    Ontario
    The example was for a non Tesla with a fob
     
    • Like x 1
  11. RedModel3

    RedModel3 Member

    Joined:
    Feb 19, 2016
    Messages:
    137
    Location:
    United States
    Helpful? No. I often put my purse in the back seat. I'm so glad you know all the answers.
     
  12. diamond.g

    diamond.g Active Member

    Joined:
    Nov 5, 2015
    Messages:
    1,471
    Location:
    Moyock, NC
    Ah, the car should know the phone is in it (otherwise how could you drive away). I may give it a test, but I wonder if the phone is in the car, why wouldn't the doors just open when you pull them. In the Model S if you leave the fob in the car it will look like it locked (handles retract) but anyone can just tap them and pull the door open.
     
    • Like x 1
  13. Need

    Need Active Member

    Joined:
    Nov 22, 2017
    Messages:
    1,048
    Location:
    Rancho Cucamonga, CA
    If it was a keyfob, you can't lock the car even with the app. Anyone walked up could unlock the door when push (for model x/s) on the handle. I know because Tesla left one of the 2 key inside the car (under passenger seat) when it was delivered. They can't find the 2nd key and was going to delivery it to me later. I found it after 2 days... because I can't lock the car and finally figured out that the 2nd keyfob must be IN the car.
     
    • Informative x 1
  14. diamond.g

    diamond.g Active Member

    Joined:
    Nov 5, 2015
    Messages:
    1,471
    Location:
    Moyock, NC
    So my phone is in my car. It hasn't locked fo far. Gonna give it some more time and see if it ever locks.
     
  15. diamond.g

    diamond.g Active Member

    Joined:
    Nov 5, 2015
    Messages:
    1,471
    Location:
    Moyock, NC
    Where in the car was your phone? I couldn't get my 3 to lock, but my phone was on the arm rest.
     
  16. Need

    Need Active Member

    Joined:
    Nov 22, 2017
    Messages:
    1,048
    Location:
    Rancho Cucamonga, CA
    I know for MS, there are "dead zones" inside the car there keyfob cannot be detected. Maybe there are dead zones in the 3 that the phone cannot be detected.
     
  17. dusdev

    dusdev Member

    Joined:
    May 15, 2018
    Messages:
    116
    Location:
    Ontario
    Drain your phone battery to 3% and then leave it in there and see what happens
     
  18. richrootes

    richrootes Member

    Joined:
    Aug 31, 2014
    Messages:
    282
    Location:
    North Vancouver
    Well no wonder - you should put your purse ON the back seat, not in it

    Seriously, this is easily solved and not an issue with the car
     
    • Disagree x 3
    • Like x 1
  19. diamond.g

    diamond.g Active Member

    Joined:
    Nov 5, 2015
    Messages:
    1,471
    Location:
    Moyock, NC
    Oh, would turning on power save mode simulate the same thing? I don't normally let my phones get below 10%.
     
  20. rdlink

    rdlink Member

    Joined:
    Jul 12, 2018
    Messages:
    383
    Location:
    Colorado
    Don't make excuses for bad design and execution. Quite simple really.
     
    • Like x 5
    • Love x 1

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC