Phone App: iPhone/Android app

[SteveW25561]

Yes I can confirm as a Canadian owner driving from Vancouver to Seattle, my car never lost Internet connectivity. I understand that in actuality, our cars are set up with a US cell carrier and they are actually roaming while in Canada! I can't imagine how much this is actually costing Tesla. I'm just happy it works as seamlessly as it does.

One of the only times I've experienced that having the Canadian version of a tech product is better than the US version!

 

[dirkhh]

Yet, the converse appears to be true. Canadian cars will apparently roam into the USA without issue.

I believe the reason for that is that all North American cars simply use AT&T SIMs. So for US cars to get data in Canada that would be additional roaming chargers. Whereas a Canadian car coming to the US can get data more or less without incremental cost...

 

[znino]

Yes I can confirm as a Canadian owner driving from Vancouver to Seattle, my car never lost Internet connectivity. I understand that in actuality, our cars are set up with a US cell carrier and they are actually roaming while in Canada! I can't imagine how much this is actually costing Tesla. I'm just happy it works as seamlessly as it does.

One of the only times I've experienced that having the Canadian version of a tech product is better than the US version!

Same here. Driving from Montreal to New York I had 3G connectivity throughout (except for a few dead zones in the Adirondack mountains)

 

[zdre]

My app is not connecting... anyone else?

 

[Grassy Knoel]

me too. logged out and I can't log back in (wrong password/username)

 

[SFOTurtle]

Ditto. At first I thought I had just forgotten my password, so I re-set it. But I still can't log in.

 

[phat78boy]

Me too, must be down for everyone.

 

[Renegade]

Mine is down too. I thought it was just me!

 

[Merrill]

Me to, will not connect and says wrong password

 

[Lloyd]

Mine is fine.

 

[SFOTurtle]

Mine is fine.

It's back online again. Just got in.

 

[dmckinstry]

Me to, will not connect and says wrong password

I had the same problem. Changed the password on the TM site and changed the one on my iPhone too. No luck. About 20 minutes ago I tried again and it worked.

I'm still connected now.

 

[zdre]

Mine is fine.

It is back up for me.

 

[dirkhh]

It appears it was down for quite a while. When looking at my streaming data I'm missing all data between 12:28:21 and 15:27:39 PDT - almost exactly three hours!

 

[highedu]

It appears it was down for quite a while. When looking at my streaming data I'm missing all data between 12:28:21 and 15:27:39 PDT - almost exactly three hours!

Still not connecting to my car...

 

[brianman]

Between roughly noon and 3:15 PM PT on 09/27, the login server appears to have been down or flaky.

 

[goyogi]

It appears it was down for quite a while. When looking at my streaming data I'm missing all data between 12:28:21 and 15:27:39 PDT - almost exactly three hours!

You may have been abducted by aliens.

 

[dirkhh]

You may have been abducted by aliens.

I considered the possibility but in the end rejected it

 

[Morristhecat]

I'm having problems with the android app on my tablet. It won't allow me to get the cursor to be on the boxes where you enter my email and password. Keyboard is up, but no cursor. It works fine on my iPhone....

 

[riceuguy]

I'm having problems with the android app on my tablet. It won't allow me to get the cursor to be on the boxes where you enter my email and password. Keyboard is up, but no cursor. It works fine on my iPhone....

The Android app can be flaky like that...try using an app killer to force quit the app and then open it again...usually works like a charm.