I have been a HUGE Tesla fan since I took delivery of my first Model S in March 2013. I love the company and its fearless leader Elon, its mission, other Tesla owners, and of course its products. Since I was bitten by the Tesla bug I followed the boards, supercharger progress, and any and all news Tesla. Lately, however, I've lost interest. My love affair with Tesla is on the rocks. And it comes down to something that to me seems incredibly trivial. Like many, I jumped on getting a loaded S90D when Tesla communicated that unlimited supercharging was coming to an end. I never really used superchargers much but free was FREE--and awesome. And since the Model S I owned was perfectly fine I told DS to delay the car as late as possible. Ideally I wanted to miss the snow and salt of Minnesota roads in March. The DS said I better get the order immediately (Mid-December) because I had to take delivery in March and production was filling up fast. She also assured me that any changes were not possible after a week but any upgrades or changes made available after the first week could be added without penalty--as long as the car was not it production. Soooo. When the S100D was announced I called my DS and said, please upgrade my order to the S100D. I don't need supercharging anyway. Well, the answer that came back from California was "Not possible, the parts have already been sourced for your car and we are preparing to put it in production." I was very disappointed with this response from a company that's producing just 2 models. Couldn't these parts be used on other cars. I pleaded to apply my $2500 toward the newer car with the upgraded batter to no avail. My local Minnesota team tried and tried with no luck. So I canceled my order and decided to reorder when I felt better about the situation. My car was built 2 weeks later. I'm baffled that a company that makes real-time manufacturing changes cannot alter my order to a car that suits me better with 3 weeks notice. I know I signed an agreement that my deposit would be lost if I canceled--but I didn't want to cancel, I wanted to upgrade. And while I hate losing $2500, I'm more miffed my beloved Tesla treated me worse than the Ford dealership down the block. That's about enough of my whiny rant about my first world problem. Just hoping this letter--and you guys--will help me feel better about Tesla again. Any insight, support, sympathy cards, chocolates, would be appreciated.