Poll on Tesla Customer Satisfaction

[Brian_2024]

I'm planning to buy a Tesla soon but am a bit concerned after reading some owners having major issues. So I'm curious to poll the community on owner satisfaction and to read any responses.

 

[jjrandorin]

This post I just wrote in another thread trying to gather "information on build quality" through a poll here covers I feel about these polls

Poll: Model Y Build Quality at Delivery 2023 Only

I plan to order a MYLR when HW4 is standard. I’ve gotten the impression build quality has improved overall, with some exceptions like any car. It seems a poll may be the only way to quantify that? I’ve read posts/watched videos reporting very acceptable and very unacceptable deliveries - but...

teslamotorsclub.com

Polls quantify what the sample demographic is. Since many people come on line when they have issues, the sample demographic here (or anywhere else online ) is inherantly going to be flawed, making any attempt to do something like this and have actual meaningful data virtually impossible.

The only thing this thread will do is bring more discussion about Tesla build quality from people who were unhappy. If thats the goal, then have at it. There can be no objective data gathering on a subject like this on a website like this.

Substitute "overall satisfaction" for "build quality" and its the same thing. There is no way to get objective data like this on this or any other website, thus these threads just become !@#$!@$ sessions.

 

[zoomer0056]

You can also go to a service center with a checklist found on TMC. Seeing the real thing may be eye opening.

 

[kpanda17]

I’ve been satisfied with Tesla customer service
No BS, mind games, bait switch, lies
Unlike rhe legacy dealers that do those things are part of the normal operation

 

[Grabthar]

My car and delivery was flawless.

 

[kpanda17]

Btw, discover the texting address for your local Tesla Service Center
I have not had to escalate using the text, but good to know it’s there if you have too
I do use it for quick questions and they are very responsive