Poor customer service
I am looking for advice. I purchased a model S in late February and have numerous problems with the car. They include but are not limited to a complete battery failure that required a new battery pack. There have also been some quality issues in the seats, windows and dashboard. My main problem at this point is that the customer service seems to be almost nonexistent. I deal with the Denver office and have to deal with a new person almost every time and they have no idea what is going on with my car. The service manager is nonexistent.
Had any one else had these problems or do they have advice for getting better service? Thanks
I am looking for advice. I purchased a model S in late February and have numerous problems with the car. They include but are not limited to a complete battery failure that required a new battery pack. There have also been some quality issues in the seats, windows and dashboard. My main problem at this point is that the customer service seems to be almost nonexistent. I deal with the Denver office and have to deal with a new person almost every time and they have no idea what is going on with my car. The service manager is nonexistent.
Had any one else had these problems or do they have advice for getting better service? Thanks