I am waiting for the service center in Peabody, MA to replace my PCS ($1,100 for the part and $580 for labor). However, I got to this stage by a different set of circumstances. Yesterday when when I went to unplug my car (2020 Model Y) from the wall charger (48a) the cable couldn’t be taken out of the car. Tried to schedule mobile service up in Maine (just north of Portland) with no luck. After some investigation I replaced the 12v battery and still couldn’t extract the cable. Eventually pulled the mechanical release and had to pay $750 to get the car towed to Peabody (by then the car was totally dead and self-locked). They diagnosed it last night and said it was the PCS. Anyone else have their fail with the same set of problems? As far as I know it was still charging just fine at home and actually has a full 80% charge. I plan to use some of the info in this thread in my attempt to get the cost covered.