3s-a-charm
Active Member
I've been waiting about a year for my replacement... not holding my breath. It looks sooooo good in the back seat!
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Fcurvetweaker
Member
Honestly I can't tell. The picture exaggerates the wetness because of exposure in the dark car. When I first opened it to look, I had to really look before I noticed it. It was a sunny day thou. The hinge seems ok when I move it around, but knowing of the problem with it I am trying to get my kids to avoid using it. I may even put something in there that fills up the space to discourage them from using it. Is that too evil??
pdxgibby
Software Engineer
I ordered my rear console in January of 2016 once it started showing that it was no longer sold out on the website. My kids loved having that back there, and I told them to be very careful with it because there is a history of the hinge in the back cracking the plastic housing.
Given the history of this problem with the rear console and the delay in them becoming available, I assumed it was because they were re-designing to address the cracking plastic issue. It turns out that I was wrong -- my hinge cracked within the first few months.
I have emailed Tesla and asked for a refund. I hope they will honor that request. It seems that some people have been through multiple iterations / replacements and they all crack.
Given the history of this problem with the rear console and the delay in them becoming available, I assumed it was because they were re-designing to address the cracking plastic issue. It turns out that I was wrong -- my hinge cracked within the first few months.
I have emailed Tesla and asked for a refund. I hope they will honor that request. It seems that some people have been through multiple iterations / replacements and they all crack.
3s-a-charm
Active Member
CraZ8
Member
I have a beige leather with Obeche mat wood rear armrest (2nd one) with a slight crack on hinge but works fine. I thought I'd repair myself with epoxy but decided with the two dogs and the inlaws I'd almost never have it in. Any one want it for half price$325? Probably had an elbow rest on it maybe a half dozen times. Would send pics
Jimmy 1
Member
CraZ8
Member
Anyone got other suggestions for limiting how much the lid can open? I'm considering doing the same as below, but I'm just thinking that making screw holes, although the lesser of two evils compared to a broken hinge, is still an "evil".
I had my lid replaced by Tesla a few months ago, after some back and forth (first they said all they could do was sell me a new rear console!!).
I had my lid replaced by Tesla a few months ago, after some back and forth (first they said all they could do was sell me a new rear console!!).
Spyder14
Member
After about 6 months with very little use, my console lid hinge has cracked. Looks like I have to go get on the merry go round with Tesla to get a refund or replacement. I will ask them if I can go ahead & make a "repair" without effecting the warranty.
Wshowell
Member
Just went down and checked mine. Same issue with the cracks starting. Some of the posts are pretty old, anyone know what the most recent "fix" is to this problem?
3s-a-charm
Active Member
Spyder14
Member
I sent e-mail with photos to customer service in Fremont as well as my local SC in Charlotte. I will update as I get replies. Console is not listed in Tesla Shop anymore but I have not checked there in a while. Not sure what course of action we have if they have given up on it. I will look for Tesla's reply.
Wshowell
Member
3s-a-charm
Active Member
As far as I know there is no fix from Tesla. I had my console replaced under warranty (many months ago), and the replacement console's hinge cracked too. :-(
Bruce.
Spyder14
Member
I got a call from my Service Center early this morning--which is nice! However, they know of no fix, have none in stock (obviously) and have no way of getting any from Fremont. The only course of action at this point is to wait to hear back from the order department before I try to home remedy the broken plastic. INHALE... (holding my breath!)
Wshowell
Member
Is a refund one of the options? I'd use it towards a front console since I have none...
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