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Just a heads up for Raleigh and Charlotte waiters... I had an appointment to pick my car up 9/22 in Charlotte and got an e-mail today saying I was set up for home delivery now. When I questioned it, here's what I got:
I understand the confusion here now that I’ve been able to look deeper. Right now NC with Charlotte and Raleigh are moving over to Direct Ships.
I work directly with the Charlotte and Raleigh delivery centers very closely and we’ve found that with some of the logistical issues that have been occurring that this would be the best way to get you your vehicle.
New member, first post! SameI just received a similar email from Andrew in Vegas that I would be receiving a home delivery. Not a lot of details other than they would need to receive payment in full prior to shipping the vehicle. He will be reaching out once the vehicle is closer to NC.
I like the idea of home delivery versus driving 150 miles to Raleigh. I have similar questions about paying in full prior to seeing and inspecting the vehicle? How will the vehicle be shipped? Will a Tesla DA accompany the vehicle?
First post - same here, received email today that my 9/27 delivery would be cancelled and would be contacted to arrange home delivery.Just a heads up for Raleigh and Charlotte waiters... I had an appointment to pick my car up 9/22 in Charlotte and got an e-mail today saying I was set up for home delivery now. When I questioned it, here's what I got:
I understand the confusion here now that I’ve been able to look deeper. Right now NC with Charlotte and Raleigh are moving over to Direct Ships.
I work directly with the Charlotte and Raleigh delivery centers very closely and we’ve found that with some of the logistical issues that have been occurring that this would be the best way to get you your vehicle.
I looked at my Tesla account and in big letters, “Please pay off your remaining balance prior to delivery”....
I guess Tesla will be doing this to all that have been notified of September deliveries.
The same happened with my account. Haven't heard anything about a new delivery date (was initially told 9/10), VIN dropped from my account (but still in MVPA), and I have the big letters asking me to pay off my balance.
I'm hoping this is going to be a big week for Tesla in NC.
I looked at my Tesla account and in big letters, “Please pay off your remaining balance prior to delivery”. It is all set up for me to pay for my car.
That is normal. My 9/15 delivery was canceled, and both VIN and date disappeared. My MVPA is still there though with the original VIN.I just received an email that my 9/18 delivery was being cancelled. I logged into my account and noted that the VIN had been removed. I'm quite frustrated as I've already made full payment (on Friday, thinking Tuesday delivery) and now I only show delivery between September and November '18. Have others seen their VIN disappear?
Mine has been at late September for 6 weeks now .. and nothing but crickets - I hope it’s en route somewhere somehowI looked at my Tesla account and in big letters, “Please pay off your remaining balance prior to delivery”. It is all set up for me to pay for my car.
I do not have a delivery date yet. I do not know where my car is other than en route to NC. I have not talked to anyone about delivery yet, just emails from Vegas. Hurricane Florence is still dumping rain.
I guess Tesla will be doing this to all that have been notified of September deliveries.
I would expect a cancellation to be forthcoming as he indicated he had a bunch more to cancel. Essentially if it's not already in Raleigh, it would not be coming to the Sales/Service locations. My biggest issue (aside from disappointment) was that I had paid in full and didn't like the idea of Tesla holding a significant payment without any transparency. I'd give them a call before completing any wires/ACH if you have a delivery scheduled in Raleigh.@Skibum81 Thanks for the update. I still have not heard anything about my delivery scheduled for Friday. Originally, I was told I could pick up tomorrow as well, but that date would not work for me. I guess I will receive that cancellation email on 9/20... It seems Tesla would understand they should provide more then 24h notice on cancellations
For those of us taking home delivery, we should be also asking about the two day full refund policy if you don’t want the car. I understand that this policy is in effect only for home deliveries:
“As a reminder, you can easily buy a Tesla online without visiting a store or doing a test drive, and have it delivered directly to your home or work. We are highly confident that you will feel great about your purchase, which is why you can always return it within two days for a full refund.”
I was also told that you can decline to accept the car if it is not up to your standards.